Marg Revinate Reputation
Marg ERP 9+
4.3
Write Review
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
REPUTATION
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Reputation Management
- Custom Dashboards
- Workflow Management
- Enterprise-Class Reporting
- Alerts & Notifications
- Sentiment Analysis
- Competitive Benchmarking
- Revenue Insights
- Mobile App
- 24/7 Support
- Reputation Management
- Custom Dashboards
- Workflow Management
- Enterprise-Class Reporting
- Alerts & Notifications
- Sentiment Analysis
- Competitive Benchmarking
- Revenue Insights
- Mobile App
- 24/7 Support
- Includes features of Reputation Plan
- plus
- Post-Stay Surveys
- PMS Data Integration
- TripAdvisor & Google Publishing
- Feedback 360 Reporting
- Self-Service Administration
- Guest Feedback in Mobile App
- Mobile Responsive Surveys
- Includes features of Reputation Plan
- plus
- Post-Stay Surveys
- PMS Data Integration
- TripAdvisor & Google Publishing
- Feedback 360 Reporting
- Self-Service Administration
- Guest Feedback in Mobile App
- Mobile Responsive Surveys
- Includes features of Surveys Plan
- plus
- In-Stay Surveys
- Corporate Reporting
- Access to API
- Includes features of Surveys Plan
- plus
- In-Stay Surveys
- Corporate Reporting
- Access to API
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Revinate Reputation
Company Details
- Company Name: Revinate Reputation
- Headquarter: San Francisco, California United States
Revinate Reputation Description
Key Features & Specifications
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
- Online Survey
- Multiple Question Types
- Embeddable Survey
- Email Distribution
- Data Analysis Tools
- 360 Degree Feedback
- Question Library
- Phone Survey
- Offline Response Collection
- Mobile Survey
- Kiosk Survey
- Custom Survey URLs
Revinate Reputation Video
Alternative
More Alternative
Sogolytics
Elevate your business with the most comprehensive online survey tool and experience management platform.
Keka HR Payroll Platform Screenshots
User Reviews
WRITE A REVIEW
What do you like best?
The ability to see and respond to feedback within the platform
What do you dislike?
Nothing really to dislike about this platform.
What problems are you solving with the product? What benefits have you realized?
Customer feedback and reviews; Quicker response times to customer feedback
What do you like best?
Ability to reply to reviews from a mobile device.
What do you dislike?
The compatibility with our online guest review site was not smooth. A series of items needed to be checked or the response would be lost.
What problems are you solving with the product? What benefits have you realized?
At this time, the parent company for Holiday Inn Express, IHG, has moved to a more seamless solution. We are now utilizing Medallia for both internal and external reviews, allowing a dashboard for all the most popular review sites.
What do you like best?
It's ease of use is it's best feature. Although I truly enjoy it's customizable dashboard and it's sentiment analysis portions as well. The dashboard is exceptionally helpful on a daily basis of tracking trends and seeing where we stand. I love that you can have it auto-sent to your email everyday too. The sentiment analysis is great because of it's visual way of showing the positive and negative aspects the hotel reviews are talking about in one place.
What do you dislike?
I don't like that I have to translate reviews to understand them and then translate them back into the foreign language. I wish there was an automated tool that made that transition easier. I also don't like that we can't respond to reviews strictly through Revinate. I wish there was a way to hit respond and not be taken to the review's originating website such as Booking.com, Expedia, etc.
Recommendations to others considering the product:
This is a great system for reputation management and understanding the dynamic of your customer and what they deem as valuable features, amenities and services. It is a system that offers a wide variety of tools and options to better understand your customer.
What problems are you solving with the product? What benefits have you realized?
Revinate allows our hotel the opportunity to address every guest that writes a review of our property: good, bad or indifferent. It is important for us to reach out to our guests to ensure satisfaction on all levels and Revinate assists us in that process. Additionally, Revinate allows us to receive, analyze and understand reporting features that enables us to track trend in guest service and our guests perception of us in various, detailed ways we didn't have before.
What do you like best?
Revinate Reputation has great capabilities to sent automatic online review reports to your team, cutting down much of the time needed for reporting.
What do you dislike?
The tool that automatically detects review sentiment and topic makes occasional errors, causing users to need to "re-tag" a review.
Recommendations to others considering the product:
Keep in mind that Revinate does not interface with Yelp's API if that is an important review site for you.
What problems are you solving with the product? What benefits have you realized?
Revinate Reputation saves our team a lot of time managing online feedback, expediting guest recoveries and turning reviews into quantifiable data.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Revinate Reputation has 3 plans,
- REPUTATION USD 0.00
- SURVEYS USD 0.00
- CUSTOM USD 0.00
Revinate Reputation is the AI Survey/ User Feedback Software used for the below functionalities.
Top 5 Revinate Reputation features
- Skip Logic
- Survey Templates
- Support Audio / Images / Video
- Site Intercept Survey
- Question Branching
Revinate Reputation provides Phone,Online (Ticket) support.
Revinate Reputation is not allowing Free Trial.
Revinate Reputation provides Help Guides,Blogs,Video Guides for the software training.
Need Help Selecting
the Right AI Solution?
Speak with our team for tailored recommendations and insights to accelerate your AI adoption.
