Marg Retently

Marg ERP 9+

Retently's primary goal is to help you increase your customer retention rates. To do this, Retently allows you to measure and improve customer satisfaction via a Net Promoter Score (NPS) survey. This survey simply asks customers "How likely are you to recommend our company to a friend or colleague?" on a scale of 1-10. Based on their responses, customers are then divided into three categories: Promoters, Passives, and Detractors. Finally, you can use this data to improve the way you serve customers. Retently makes it easy to send out surveys to different segments of your customer base, and all surveys can be customized to match your brand's look and feel. Additionally, you can personalize the survey's thank you page.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Essential

USD 99.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 3 survey campaigns
  • 3 user seats
  • Email support
  • Essential integrations : Intercom
  • Hubspot
  • Zendesk
  • NPS
  • CSAT
  • CES
  • 5-STAR
  • Custom from domain
  • Multi-channel surveys
  • Multiple survey questions
  • Free migration
  • No Retently branding
  • 3 survey campaigns
  • 3 user seats
  • Email support
  • Essential integrations : Intercom
  • Hubspot
  • Zendesk
  • NPS
  • CSAT
  • CES
  • 5-STAR
  • Custom from domain
  • Multi-channel surveys
  • Multiple survey questions
  • Free migration
  • No Retently branding

Professional

USD 299.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 10 survey campaigns
  • 10 user seats
  • Includes features of the Basic plan
  • plus
  • Email
  • chat support
  • Trends
  • Feedback text analytics
  • 10 survey campaigns
  • 10 user seats
  • Includes features of the Basic plan
  • plus
  • Email
  • chat support
  • Trends
  • Feedback text analytics

Ultimate

USD 599.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 20 survey campaigns
  • 20 user seats
  • Includes features of Professional plan
  • plus
  • Chat
  • phone
  • success manager
  • AI-powered sentiment & text-analysis
  • B2B Customer Experience
  • 20 survey campaigns
  • 20 user seats
  • Includes features of Professional plan
  • plus
  • Chat
  • phone
  • success manager
  • AI-powered sentiment & text-analysis
  • B2B Customer Experience

Enterprise

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • HIPAA compliance & custom BAA
  • Custom SLA
  • DPA
  • PO
  • invoicing
  • Data warehousing
  • Onboarding & implementation
  • Single sign-on & 2FA
  • Dedicated account manager
  • HIPAA compliance & custom BAA
  • Custom SLA
  • DPA
  • PO
  • invoicing
  • Data warehousing
  • Onboarding & implementation
  • Single sign-on & 2FA
  • Dedicated account manager

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket),Business Hours
Customization: No
Languages Support: English

Who uses Retently

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Retently
  • Headquarter: Palo Alto, California United States

Retently Description

Key Features & Specifications

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • 360 Degree Feedback
  • Question Library
  • Phone Survey
  • Offline Response Collection
  • Mobile Survey
  • Kiosk Survey
  • Custom Survey URLs

Retently Video

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Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

What do you like best?

Cool care team; integrations with messaging platform (like intercom, slack)

What do you dislike?

There are zero dissadvantages. Product works pretty well and support team can help you with everything

What problems are you solving with the product? What benefits have you realized?

Customers engagement, net promoter score measuring

- Alex P

quotes

What do you like best?

Cool care team; integrations with messaging platform (like intercom, slack

What do you dislike?

There are zero dissadvantages. Product works pretty well and support team can help you with everything

What business problems are you solving with the product? What benefits have you realized?

Customers engagement, net promoter score measuring

-

quotes

PROS & CONS

What are the best aspects of this product?

One of Retently’s edge over its competitors is that it supports other messaging apps such as Slack. They have a really helpful team too.

What aspects are problematic or could work better?

I can’t think of any cons at the moment. The program and the people behind it are great!

What specific problems in your company were solved by this product?

We’ve been able to communicate more freely with our clients. It’s quite easy to quantify their responses as well.

Are you a current user of this product?

Yes

- Susanna

quotes

What do you like best?

I like the ability to sort and export feedback easily

What do you dislike?

Setting up the campaign had a lot of clicks and it wasn't always clear it had saved, but I got through it

What problems are you solving with the product? What benefits have you realized?

Getting honest and quick feedback from some of our oldest clients, and the biggest benefit is the knowledge of how we score by industry

- Shaun H

quotes

What do you like best?

Good product, easy to integrate, great CS

What do you dislike?

clunky at times, bugs at times, fine otherwise

Recommendations to others considering the product:

Really solid NPS tool, with great integrations and multi-language support. Does what it says on the tin for a reasonably good price compared to others.

What problems are you solving with the product? What benefits have you realized?

NPS surveys, integrates with Intercom

- Toby M

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Retently has 4 plans,

  • Essential USD 99.00 /Month
  • Professional USD 299.00 /Month
  • Ultimate USD 599.00 /Month
  • Enterprise USD 0.00

Retently is the AI Survey/ User Feedback Software used for the below functionalities.

Top 5 Retently features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching

Retently provides Phone,Online (Ticket),Business Hours support.

Retently is allowed 0 Days Free Trial.

Retently provides Help Guides,Video Guides,Blogs for the software training.

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