Marg Opsgenie
Marg ERP 9+
4.6
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- Up to 5 users
- Number of Alerts: Unlimited
- E-mail Notifications: Unlimited
- Android/iOS Push Notifications: Unlimited
- SMS/Voice Notifications (US & Canada): 100 SMS notifications (account-wide)
- SMS/Voice Notifications (International): 100 SMS notifications (account-wide)
- API Request Limits
- iOS App
- Android App
- Optional Alert Fields
- Alert Lifecycle Tracking
- Alert Classification (Tags)
- ChatOps Integrations
- Data Retention: 3 months
- Up to 5 users
- Number of Alerts: Unlimited
- E-mail Notifications: Unlimi
Essentials
USD 11.00 //User/Month
USD9.00 /User/Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes Free Plan features
- plus
- SMS/Voice Notifications (US & Canada): # of users x100
- SMS/Voice Notifications (International): # of users x25
- Additional SMS/Voice Notifications (US & Canada): $0.10 per notification
- API Request Limits: # of users x1000
- Opsgenie for BlackBerry Dynamics
- Downloadable & Schedulable Reports
- Resource Usage Reports
- Bi-directional Integration with Jira Service Desk
- Bi-directional Integration with Jira Software
- Data Retention: 6 months
- Includes Free Plan features
- plus
Standard
USD 23.00 //User/Month
USD19.00 /User/Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes Essentials Plan features
- plus
- SMS/Voice Notifications (US & Canada): Unlimited
- SMS/Voice Notifications (International): Unlimited
- Additional SMS/Voice Notifications (US & Canada): Free
- API Request Limits: Unlimited
- Automated Opsgenie Actions
- Advanced Alert Enrichment
- Advanced Alert Customization
- Custom Alert Actions
- Alert and Notification Policies
- Bi-directional Integrations with ITSM Tools
- Action Mappings System
- Incoming Phone Call Routing (US & Canada): $0.10 per minute (100 minutes
Enterprise
USD 35.00 //User/Month
USD29.00 /User/Month
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes Standard Plan features
- plus
- External Services
- Service Status Pages
- Service Subscriptions
- Service and Infrastructure Health Analysis
- Team-Based Service Management
- Planning and Scenarios
- Alert to Incident Roll-up
- Incident Command Center
- Advanced Post Incident Analysis
- Incident Postmortems
- Real-time incident event tracking
- Conference Attendance & Efficiency Analytics
- Post-Incident Analysis Reporting
- Service and Infrastructure Health Analysis
- Incident Postmortems
- Data Retention: Unlimited
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Opsgenie
Company Details
- Company Name: Opsgenie
- Headquarter: Austin, Texas United States
Opsgenie Description
Key Features & Specifications
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
- Ticket Management
- Safety Management
- Root-cause Diagnosis
- Disaster Recovery
- CAPA
- Audit Trail
- Task Management
Opsgenie Video
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User Reviews
WRITE A REVIEW
What do you like best?
I like the idea of OpsGenie and what its supposed to be able to do based on the YouTube video. However setting it up and getting it working in our corporate environment has proved to be quite the challenge. The UI is solid and I can tell they are constantly refining it to make it more intuitive.
What do you dislike?
Its been very hard to perform testing with this application because it almost needs to be fully set up and integrated to get an accurate picture. Currently we have 2 API's set up and integrated but still struggling to get the alerts, notifications and Incident Bridge working correctly. We are testing with only a handful of IT staff and there always seems to be problems with each mock incident we run. Poor audio, options missing from mobile app for certain responders. The video chat seems like a nice to have but not really practical for an incident. I don't need to see everyone's face, just need audio and screen share.
Recommendations to others considering the product:
Take time to do an honest comparison to PagerDuty to really know what the differences are.
What problems are you solving with the product? What benefits have you realized?
Incident Management for the IT Operations Group who acts as the NOC, along with reporting and trending data over time for Major Incidents. Have not realized any benefits as of yet.
What do you like best?
Team sheduling (with temporary reassignments), lots of plugins
What do you dislike?
Would like to have a better alert panel with in-your-face status and severity. I. e. clear color indications visible from across the room.
What problems are you solving with the product? What benefits have you realized?
Transitioning to Opsgenie as primary on-call tool for scheduling and alerting
What do you like best?
We are a company who is growing fast and our alerts system wasn't able to keep up. Opsgenie has a system that reasonably easy to implement and has made our department much happier with me.
What do you dislike?
I say reasonably easy, but making it work with our specific needs took a lot of learning and creativity. In the end it works though
What problems are you solving with the product? What benefits have you realized?
We were able to implement on-call hours. For the past 5 years, I've been on-call
What do you like best?
The ease with which it can be worked out of the mobile app and Slack and other applications.
What do you dislike?
I do not like the fact that when I have entered a bunch of words for a particular alert, go to another alert for reference and come back, the information I had entered is gone.
What problems are you solving with the product? What benefits have you realized?
Ease of escalation and paging.
What do you like best?
I like the mobile app the most, the interface is simple and so easy to navigate.
The alert notification escalation as well and on-call calendar feature
What do you dislike?
Well OpsGenie don't have a PC-based app, its annoying that we have to open browsers to access it and we all know browser nowadays consumes so much memory which slows down our PC.
Recommendations to others considering the product:
Best monitoring software, cheap compared to others :)
What problems are you solving with the product? What benefits have you realized?
Device outages. OpsGenie keeps us updated of any devices in our network that's unreachable. In that way we can troubleshoot it ASAP before anyone complains.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Opsgenie has 4 plans,
- Free USD 0.00
- Essentials USD 11.00 /User/Month
- Standard USD 23.00 /User/Month
- Enterprise USD 35.00 /User/Month
Opsgenie is the Incident Management Software used for the below functionalities.
Top 5 Opsgenie features
- Auto-Assign (Incidents)
- Real-time Dashboard
- Incident Prioritization
- Enriched Notifications
- Incident Reporting
Opsgenie provides Phone,Business Hours,Online (Ticket) support.
Opsgenie is allowed 0 Days Free Trial.
Opsgenie provides Help Guides,Blogs,Video Guides for the software training.
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