Marg NABD System

Marg ERP 9+

Customers should have a fast and consistent customer service experience across all channels, including web, phone, email, chat, social media, and mobile. Cross-channel strategies should be developed to ensure customers can move seamlessly between devices and channels. An intelligent knowledge base engine can be used to help customers get answers quickly. The service resolution process should be managed via business process management and routing engine.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Free

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Self Service Help Center
  • Capture Cases from email: 1 inbox
  • Capture Cases from Facebook: 1 page
  • Capture Cases from Twitter: 1 account
  • Live Chat: 3 agents
  • 1StopDesk channel
  • Dynamic Routing Rules and automatic case assignment
  • Load Balancing across Agents/Users
  • Knowledge Base ( Public + Internal)
  • Basic SLA
  • Automatic Escalation notifications for SLA violation
  • Full life-cycle Case Management
  • Extended case management to front office and back office users
  • Extended case management to external entities
  • Ba

Professional

USD 30.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Free plan
  • plus
  • Capture Cases from email: 3 inbox
  • Capture Cases from Facebook: 3 page
  • Capture Cases from Twitter: 3 account
  • Native Mobile Apps
  • Live Chat: unlimited
  • Advanced SLA Options
  • Sentiment analysis
  • Execute Macros
  • Advanced Analytics
  • Checklist
  • Conditional forms customization
  • Call center
  • Customized Reports & Analytics Limit: 5
  • Case Customization
  • Includes features of Free plan
  • plus
  • Capture Cases from email: 3 inbox
  • Capture Cases from Facebook: 3 page
  • Capture Cases from Tw

Enterprise

USD 60.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Professional plan
  • plus
  • Capture Cases from email: unlimited
  • Capture Cases from Facebook: unlimited
  • Capture Cases from Twitter: unlimited
  • Business Process Management(BPM) customization
  • Work Order Management
  • Whitelist
  • Tracking Website Online Visitors
  • Customized Reports & Analytics Limit: 20
  • Active Directory integration
  • Integration and Connectors
  • Storage Quota: 20 GB
  • Chat Support: 24x7
  • Phone support: 24x7
  • Includes features of Professional plan
  • plus
  • Capture Cases from email: un

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses NABD System

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: NABD System
  • Headquarter: NA,

NABD System Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

NABD System Video

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User Reviews

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

NABD System has 3 plans,

  • Free USD 0.00
  • Professional USD 30.00 /User/Month
  • Enterprise USD 60.00 /User/Month

NABD System is the Help Desk Software used for the below functionalities.

Top 5 NABD System features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

NABD System provides Online (Ticket) support.

NABD System is not allowing Free Trial.

NABD System provides Help Guides,Blogs,Video Guides for the software training.

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