Marg Movidesk

Marg ERP 9+

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Movidesk is a versatile help desk and service desk service solution that offers you smart features to facilitate effective client as well as internal communications. It speeds up encounters and records their history, resulting in much more structured and efficient assistance. With Movidesk, you get multiple channels on a single system and all communication channels (email, phone, chat, and Facebook) are centralized on a single platform. This streamlines your support process while still providing your customers with a unique experience. The platform helps you organize your customer care department and eliminates the need for spreadsheets since everything is in one spot. Also, no technical or programming experience is necessary to set up the tool. You can add MoviBot to your Movidesk system to automatically manage calls through chat, screen service, and respond to common customer queries. You can control calls through chat, undertake service screening, and respond to consumers' major queries swiftly and automatically. Chatbots by Movidesk enables commonly asked queries
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Pricing of Marg ERP-Pharmaceutical Industry Software

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Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Movidesk

USD 99.90 //User

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Minimum 5 agents
  • Chat
  • Telephony integration
  • Integration with email
  • WhatsApp Business
  • Integration with Facebook Messenger
  • Customer Portal
  • Knowledge base
  • Automation with triggers
  • Timekeeping
  • Expenditure
  • Ticket scheduling
  • Internal ticket
  • Hours contract
  • Schedule
  • Automation with macros
  • Execution workflow
  • Approval workflow
  • Dashboard and reports
  • Satisfaction survey
  • SLA
  • Service Catalog
  • Minimum 5 agents
  • Chat
  • Telephony integration
  • Integration with email
  • WhatsApp Business
  • Integration with Facebook Messenge

Key Specification

Other Categories:
Help Desk Software
Deployment: Cloud Hosted
Customer Support: Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Movidesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Movidesk
  • Headquarter: Boston, Massachusetts United States

Movidesk Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Movidesk Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Movidesk has 1 plans,

  • Movidesk USD 99.90 /User

Movidesk is the Help Desk Software used for the below functionalities.

Top 5 Movidesk features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

Movidesk provides Business Hours,Online (Ticket) support.

Movidesk is allowed 0 Days Free Trial.

Movidesk provides Help Guides,Blogs for the software training.

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