Marg Motadata HelpDesk

Marg ERP 9+

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Motadata HelpDesk is a software that enables users to deliver smarter and faster IT services to their customers. It has a simple, modern interface that allows users to improve their relationship with their customers. The software is easy to use and does not require any training. With the help of a centralized knowledge-base, employees receive the ability to help themselves. And with multi-channel support, user tickets can be logged through channels such as email, self-service portal, mobile apps, and more. With Motadata, users can manage inventories and automate key workflows through automation.
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Motadata HelpDesk

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Incident Management
  • Knowledge Base
  • Multi-Level Workflow Automation
  • SLA Management
  • Self-Service Portal
  • Canned Responses
  • Reporting & Dashboards
  • Mobile App
  • Incident Management
  • Knowledge Base
  • Multi-Level Workflow Automation
  • SLA Management
  • Self-Service Portal
  • Canned Responses
  • Reporting & Dashboards
  • Mobile App

Key Specification

Other Categories:
Help Desk Software Help Desk Software For Mac
Deployment: Cloud Hosted
Customer Support: Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Motadata HelpDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Motadata HelpDesk
  • Headquarter: Ahmedabad, Gujarat India

Motadata HelpDesk Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Motadata HelpDesk Video

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Motadata HelpDesk has 1 plans,

  • Motadata HelpDesk USD 0.00

Motadata HelpDesk is the Help Desk Software used for the below functionalities.

Top 5 Motadata HelpDesk features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

Motadata HelpDesk provides Business Hours,Online (Ticket) support.

Motadata HelpDesk is allowed 0 Days Free Trial.

Motadata HelpDesk provides Help Guides,Blogs,Video Guides for the software training.

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