Marg Mopinion

Marg ERP 9+

Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Growth

USD 229.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Amount of Digital Channels : 1
  • Website (PageViews / Month) : 2
  • 000
  • 000
  • Email per Month : 200
  • 000
  • Amount of Dashboards : 1
  • Amount of Domains / SDKs : 1
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Multi-Language Surveys
  • Users : Up to 20
  • Email Support
  • Data Processing Agreement
  • Multi-factor Authentication
  • Amount of Digital Channels : 1
  • Website (PageViews / Month) : 2
  • 000
  • 000
  • Email per Month : 200
  • 000
  • Amount of Dashboards : 1
  • Amount of Domains / SDKs : 1
  • Unl

Turbo Growth

USD 579.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Amount of Digital Channels : 1
  • Website (PageViews / Month) : 8
  • 000
  • 000
  • Email per Month :1
  • 000
  • 000
  • In-App (Users per Month) : 400
  • 000
  • Amount of Dashboards : 1
  • Amount of Domains / SDKs : 1
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Multi-Language Surveys
  • Users : Up to 20
  • Email Support
  • Data Processing Agreement
  • Multi-factor Authentication
  • Amount of Digital Channels : 1
  • Website (PageViews / Month) : 8
  • 000
  • 000
  • Email per Month :1
  • 000
  • 000
  • In-App (Users per Mo

Enterprise

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Amount of Digital Channels : Unlimited
  • Website (PageViews / Month) : Unlimited
  • Email per Month : Unlimited
  • In-App (Users / Month) : Unlimited
  • Amount of Dashboards : 1
  • Amount of Domains / SDKs : 1
  • Unlimited Feedback Forms
  • Unlimited Feedback Responses
  • In-Page Feedback
  • Full API Access
  • Multi-Language Surveys
  • Feedback Translations
  • Users : 20+
  • Email Support
  • Data Processing Agreement
  • Dedicated Success Manager
  • Regular Team Consultations
  • Onboarding Sessions
  • Bespoke Training Services
  • Service Level Agreeme

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Mopinion

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Mopinion
  • Headquarter: Rotterdam,

Mopinion Description

Key Features & Specifications

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • 360 Degree Feedback
  • Question Library
  • Phone Survey
  • Offline Response Collection
  • Mobile Survey
  • Kiosk Survey
  • Custom Survey URLs

Mopinion Video

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User Reviews

WRITE A REVIEW
quotes

What do you like best?

- Dashboard with the different types of graphs for a quick overview

- Possibility for customers to leave a screenshot - helps to solve errors

- Detailed technical information which helps to reproduce in case of errors

What do you dislike?

It is not possible to copy the text when in the Feedback results tab, you will always be directed into the feedback. Whereas most of the time I just need to copy the text to translate for the tagging. In that case I don't want to open every single message.

Recommendations to others considering the product:

n/a

What problems are you solving with the product? What benefits have you realized?

- Fast way to track down errors, customers tend to leave feedback when things are not functioning

- Because of the tagging having a generic overview of what subjects the feedback is about that we use to improve our website and customer service

- User in Airlines/Aviation

quotes

What do you like best?

Mopinion gives me the opportunity to quickly see valuable customer feedback, segmented per strategy or per campaign. Based on the feedback errors in the email/message can be fixed and campaigns optimized. Mopinion feedback is used as a part of our evaluation strategy, together with the basic email metrics, sales conversion and more long term results such as churn.

What do you dislike?

One of the things I would like to see improved is the use of filters. Sometimes I find it quite hard to find specific feedback of a campaign. This is especially the case when there are multiple feedback forms used in different campaigns.

Recommendations to others considering the product:

Mopinion is a great tool when you want to see customer feedback, but the interface could be improved on some points for a more smooth user experience. Overall I can recommend this software, but of course everyone should consider multiple options of their own based on the company needs.

What problems are you solving with the product? What benefits have you realized?

When accidentally targeting customers with a portfolio not matching the offer, when links in the email are missing or landingspages are not correct. Customers will let you know very fast when something is off.

- Lennart G

quotes

What do you like best?

We are able to ask questions to users on specific touchpoints in the customer journey where other tooling fails.

What do you dislike?

The dashboarding is sometimes a bit buggy, I wish there was more onboard advise from within Mopinion. However self-study does the job also.

Recommendations to others considering the product:

You can use cheap tooling to gather feedback. However most of this tooling isnt capable of saving more technical data from the user, also it isnt possible to target really specific users in a customer journey.

What problems are you solving with the product? What benefits have you realized?

We are now able to measure the customer experience, this helps us to really optimize for the user instead of thinking what we should optimize.

- Administrator in Printing

quotes

What do you like best?

It is very easy to create and manage forms. What works perfect for us is the integration possibilities with injecting a div so we can place the form where we want without losing our styling.

What do you dislike?

The analyzing possibilities are somewhat limited. Therefore we often choose to export the results.

What problems are you solving with the product? What benefits have you realized?

We use it on behalve of our CRO (conversion rate optimization) program. With Mopinion we collect data from our users and get a clear image of how our site is performing and where we can improve it.

Response from Tjeerd Traats of Mopinion User Feedback Analytics Software
edit

Thanks for your review! We're happy to hear that you're satisfied with Mopinion.

Very soon we will release a new user interface: Mopinion Raspberry. The user interface will make it easier to navigate and to analyze feedback data.

Keep up the great work!

- User in Retail

quotes

What do you like best?

The plugin installation and configuration is really simple. For our site we need to know stats on numerous different pages and Mopinion is good for aggregating.

What do you dislike?

Very little. The plugin just works and does everything we need.

What problems are you solving with the product? What benefits have you realized?

The benefits we have gained is getting granular information about our site pages. We can involve all users and it also helps massively for bug reporting.

- Mital L

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Mopinion has 3 plans,

  • Growth USD 229.00 /Month
  • Turbo Growth USD 579.00 /Month
  • Enterprise USD 0.00

Mopinion is the Survey/ User Feedback Software used for the below functionalities.

Top 5 Mopinion features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Branching

Mopinion provides Phone,Business Hours,Online (Ticket) support.

Mopinion is allowed 0 Days Free Trial.

Mopinion provides Help Guides,Blogs,Video Guides for the software training.

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