Marg Microgenn HMS
Marg ERP 9+
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Key Specification
| Other Categories: | |
|---|---|
| Deployment: | |
| Customer Support: | Phone,Email |
| Customization: | Yes |
| Languages Support: | English |
Who uses Microgenn HMS
Company Details
- Company Name: MicroGenn Software Solution
- Headquarter: Bangalore, Karnataka India
Microgenn HMS Description
Key Features & Specifications
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Persistent Chat
- Contact Management
- Contact Management
- Lead Management
- Calendar Management
Microgenn HMS Video
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Microgenn HMS has 0 plans.
Microgenn HMS is the Call Center Software For Mac used for the below functionalities.
Top 5 Microgenn HMS features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Microgenn HMS provides Phone,Email support.
Microgenn HMS is allowed 14 Days Free Trial.
Microgenn HMS provides Blogs,Webinars,Infographics,Case Studies for the software training.
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