Marg Kayako

Marg ERP 9+

Kayako is a help desk software that also doubles as a CRM software. This allows you to keep both your internal team and your customers happy. With Kayako, you can monitor customer conversations and queries across any social media channel of your choice and personalize your customer service. Additionally, it offers ecommerce support. This internal help desk software offers support in a variety of areas such as IT, finance, and HR. Kayako features live chat, help center ticket, and email capabilities. It also has a login-only Help Center that helps users answer their own queries. In addition, Kayako can automate workflows, has virtual forms to collect the info it needs, offers canned responses, generates reports, creates user profiles, and can map customer journeys.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Kayako Cloud

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Live chat
  • Facebook
  • Twitter and email
  • Help center
  • Basic performance reports
  • SingleView™
  • Agents log in with Google
  • Standard support plan
  • Workflow automations: assign tickets to agents
  • Advanced reporting
  • Multiple brands
  • multiple languages
  • Time-saving macro powered responses
  • Custom fields for capturing critical information
  • Slack integration
  • 700+ Zapier integrations
  • Organization Profiles for Agents
  • Agent collision prevention
  • Advanced workflow customization
  • Internal help center and knowledge base
  • C

Classic On-Prem

USD 59.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Live chat and email
  • Help center & Support portal
  • Customizable PHP source code
  • VOIP Phone / Click to call
  • Advanced Reporting with Kayako Query Language (KQL)
  • Automation (SLAs
  • Macros
  • Workflows)
  • Multiple brands
  • multiple languages
  • REST APIs
  • Live chat and email
  • Help center & Support portal
  • Customizable PHP source code
  • VOIP Phone / Click to call
  • Advanced Reporting with Kayako Query Language (KQL)
  • Automation (SLAs
  • Macros
  • Workflows)
  • Multiple brands
  • multiple languages
  • REST APIs
  • Live chat and email

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket),Business Hours
Customization: No
Languages Support: English

Who uses Kayako

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Kayako
  • Headquarter: Austin, Texas United States

Kayako Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Kayako Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

Keka app is an excellent software for payroll management. KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works.

What you like the most about Keka HR Payroll Platform?

It has many features and can be customized according to the needs of our business.

Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze.

- Ajay Bhardvaj

Technical education At medtrical

quotes

Keka app is an excellent software for payroll management. KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works.

What you like the most about Keka HR Payroll Platform?

It has many features and can be customized according to the needs of our business.

Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze.

- Ajay Bhardvaj

Technical education At medtrical

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Kayako has 2 plans,

  • Kayako Cloud USD 0.00
  • Classic On-Prem USD 59.00 /User/Month

Kayako is the Help Desk Software used for the below functionalities.

Top 5 Kayako features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

Kayako provides Phone,Online (Ticket),Business Hours support.

Kayako is allowed 0 Days Free Trial.

Kayako provides Help Guides,Video Guides,Blogs for the software training.

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