Marg Jive Voice
Marg ERP 9+
4.6
Write Review
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Jive Voice
USD 19.95 //User
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Auto-Attendants
- Call Routing and Forwarding
- Desktop Integration
- Find Me/Follow Me
- Online PBX Controls
- Toll-free Numbers
- Call Analytics
- Cloud PBX
- Dial Plan Editor
- Hot Desking
- Ring Groups
- Unlimited Extensions
- Call Queues
- Conference Bridge
- Do Not Disturb
- Local Numbers
- Softphone
- Virtual Fax
- Call Recording
- Custom Greetings
- E911
- Music on Hold
- Time-Based Routing
- Voicemail to Email
- 24/7 Customer & Technical support
- Auto-Attendants
- Call Routing and Forwarding
- Desktop Integration
- Find Me/Follow Me
- Online
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Jive Voice
Company Details
- Company Name: Jive Voice
- Headquarter: Orem, Utah United States
Jive Voice Description
Jive Voice Video
Alternative
More Alternative
Keka HR Payroll Platform Screenshots
User Reviews
WRITE A REVIEW
What do you like best?
The promise of a unified communications system and a virtual PBX sounds appealing, but it means that your business telephone is now reliant on LogMeIn. Sadly, it just does not work.
What do you dislike?
Text messages don't work. Tech support is mostly useless, with a 30+ average hold time to get someone.
Recommendations to others considering the product:
Keep looking for alternatives. This one does not work.
What problems are you solving with the product? What benefits have you realized?
Not solving anything after 60+ days. No benefits yet.
What do you like best?
The basic call routing and over all system is really good.
What do you dislike?
After 2 years I have lost hope that promised features will actually happen. I was told almost 2 years ago that SMS & MMS messaging would be rolled out. We initially signed up as this was the main VOIP system our CRM linked into. And upon onboarding we were told that MMS (images in a text) was coming very soon. Upon pressing for a rough timeline I was told in the next 90 days but 6 months max. However, here we are about 2 years later and still hearing the same "6 months out" line.
During that time they rolled out video calling... Yet when I question why MMS has not rolled out the reply I get is "it's actually really hard to do". Wait, harder than video calling?
This is only one of many features that I have been told are coming but never happen.
Voicemail Transcript is also a feature that is advertised yet has never happened. I contacted support about it and was told that it was in "beta". That was in June 2019 (11 months ago). It is still shown on their website as a feature: https://jive.com/resources/terms/voicemail-to-email/
Recommendations to others considering the product:
Don't just look for something else.
What problems are you solving with the product? What benefits have you realized?
Basic VOIP.
What do you like best?
It is cheap and easy to use interface when it works.
What do you dislike?
I find there are multiple glitches with this platform. Will not work on mobile app unless the phone is updated and when app has an update you need to completely delete and reinstall. I have spent multiple hours on support calls and am told wait 24 hours and it is fixed. I have had calls going to the wrong number, personal calls coming through go to connect, made personal calls and it go through GoToConnect, and multiple other errors and when I call I am told everything's working properly and wait. We have had this system since September and need to make prospect calls but cannot due to call dropping. We have upgraded our internet to 350mbps and is still told the call dropping is due to our internet. We have 5 employees in the office and they still blame all our issues on our internet service.
Recommendations to others considering the product:
Use a different provider if you want any sort of reliability or support.
What problems are you solving with the product? What benefits have you realized?
None, created more problems than it solved.
What do you like best?
The service is configurable and reasonably priced.
What do you dislike?
I'm currently on hold for the 4th call this weekend. They can not seem to get this correct. The phone should ring 3 times, then forward to an answering service. Instead, after the third time,
One rep said the dial plan was corrupt, one said it works even though it doesn't and one couldn't understand what I was asking.
I am a funeral home & people need to reach. I have zero trust in this product and do not recommend it all.
What problems are you solving with the product? What benefits have you realized?
I would like to be more mobile, but I don't trust the system/.
What do you like best?
Jive has a solid product, but don't buy it if you don't love sitting on hold for hours waiting for their team to pick up the phones. Their customer service is terrible unless you can form a 1:1 relationship with a specific agent. Their chat feature is a bot and you would think for a company that specializes in communication they would prioritize it. NOPE!
What do you dislike?
Their complete lack of customer focus. It's actually astoundingly inadequate.
What problems are you solving with the product? What benefits have you realized?
Their phone systems are adequate, but again their complete lack of focus on good communicaiton is baffling.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Jive Voice has 1 plans,
- Jive Voice USD 19.95 /User
Jive Voice provides Phone,Business Hours,Online (Ticket) support.
Jive Voice is allowed 0 Days Free Trial.
Jive Voice provides Help Guides,Blogs,Video Guides for the software training.
Need Help Selecting
the Right AI Solution?
Speak with our team for tailored recommendations and insights to accelerate your AI adoption.
