Marg Izooto

- Seamless integration with WooCommerce

- No bugs

- Ease of use

- Friendly Interface

I was happy to use the service for 2 years. With Izooto, we improved our audience engagement thanks to targeted Notifications. The Segmentation features were also really nice and useful.

From a technical point of view, we don't have much to complain about Izooto. The script did slow our website though.

The big issue is that they suddenly suspend our free account without any prior notice and tell us that we won't be able to get our subscribers. We were ready to pay them to get back our customers because we understand that we're using their services for free but they didn't even find to manage a find solution. We subscribed to Izooto when there was a free plan but we didn't get any communication about stopping it...

This is very deceptive. We lost more than 15.000 subscribers in a minute. They don't respect the GDRP regulation and don't answer anymore so we can qualify their customer service of mediocre. They could just tell us to subscribe to one or two months so we can get back our customer but I think small companies are not their core targets and they don't want to lose time with us.

The fact that bothers us most is the fact that they advertise that with Izooto Service, brands can "Start Building and Owning Their Marketing List" but we don't own anything since they kept our data and the data of our own customers.

We are now going to move towards a new notification service (And rebuild our database since apparently the contacts do not belong to us). In short, Izooto is solid from a technical point of view but not in transparency and support is terrible. Beware beause they seem to be retaining data.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

UI of the izooto panel.Working is very good. Audience selecting is also very nice . we can select particular audience set.

Re-schedule process is quite irritating. Need to improve on this. once we re-scheduled then previous one should be disabled or aborted

What problems are you solving with the product? What benefits have you realized?

As an e-commerce company, we really need our customer's attention. It gets quite easy to send various notification to so many subscribers at once.

Sometimes the data shown on izooto doesn't match with the actual data.

What problems are you solving with the product? What benefits have you realized?

Response from Vivek Khandelwal of iZooto

Hi Sapna,

Thanks for the kind words. Appreciate you taking the time to review this. We do see a difference is what we report vs what's visible in Google Analytics and that's attributed to a different method of measuring sessions.

Trust that answers your question.

Cheers

Vivek

Segment and user profiling which then can be used to target relevant profile segment

Ability to connect to cross platform tool so that segment created in Analytics + cross marketing tool can be also pushed to iZooto and it can imp part of cross marketing strategy.

What problems are you solving with the product? What benefits have you realized?

The simplicity of your dashboard, anybody can log in for the 1st time and start using it without any training & the service is very good, gets prompt attention from the support team. In addition to that they are constantly adding features to the product.

Non-Contexual advert push that you send across our porperties, it'll yield better CTRs

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Response from Bani Bhardwaj of iZooto

Hi Shivam,

Thanks for your feedback. The ads are served from multiple demand partners. Please feel free to drop a line at support@izooto.com with the details of ads that were non-contextual. We will be happy to help you :)

Cheers!