Marg InvGate Service Desk
Marg ERP 9+
4.7
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
InvGate Insight
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Hardware Asset Management
- Software Asset Management
- Mobile Inventory Management
- Cloud Asset Management
- CMDB Discovery
- CMDB Visualization
- Change Monitoring
- IT Security Monitoring
- Automated Discovery
- Integration with Service Desk
- Hardware Asset Management
- Software Asset Management
- Mobile Inventory Management
- Cloud Asset Management
- CMDB Discovery
- CMDB Visualization
- Change Monitoring
- IT Security Monitoring
- Automated Discovery
- Integration with Service Desk
InvGate Service Desk
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Ticket Management
- Knowledge Base
- Service Catalog
- Reporting & Analytics
- ITIL Certified
- Self-Service Portal
- Workflows
- SLAs
- Gamification
- Multi-Department Support
- Single Sign-on
- Time Tracking
- ITAM Integrations
- Cloud and On-Prem Versions
- Ticket Management
- Knowledge Base
- Service Catalog
- Reporting & Analytics
- ITIL Certified
- Self-Service Portal
- Workflows
- SLAs
- Gamification
- Multi-Department Support
- Single Sign-on
- Time Tracking
- ITAM Integrations
- Cloud and On-Prem Versions
InvGate Assets
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Asset Inventory
- Asset Monitoring
- Remote Desktop
- Network Discovery
- Software Deployment
- Software License Management
- IT Financials and LifeCycle
- Custom Alerts
- Escalation Routing
- Integration with Service Desk
- Asset Inventory
- Asset Monitoring
- Remote Desktop
- Network Discovery
- Software Deployment
- Software License Management
- IT Financials and LifeCycle
- Custom Alerts
- Escalation Routing
- Integration with Service Desk
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses InvGate Service Desk
Company Details
- Company Name: InvGate Service Desk
- Headquarter: San Francisco, California United States
InvGate Service Desk Description
Key Features & Specifications
- Reviews Management
- Reservations Management
- Point of Sale (POS)
- Online Hotel Booking
- Multi-Property
- Marketing Management
- Maintenance Management
- Housekeeping Management
- Guest Experience (GEM)
- Hotel Group Management
- GDS / OTA Integration
- Front Office Management
- Employee Management
- Catering
- Transfer Management
- Traceability
- Supplier Management
- Shipping Management
- Serialized Inventory Tracking
- Purchase Order Management
- Order Entry
- Inventory Overview
- Inventory Optimization
- Inventory Forecasting
- Custom Pricing Models
- Cost Tracking
- Search (Filter)
- Multi-Location
- Warehouse Management
- Kitting
- Barcoding (RFID)
- Hotel Sales Analytics
- Auto e Collect for Pay@hotel bookings
- CRM
- Cab Services
- Chain Review Analysis
- Competitor Rate Intelligence
- Guest List Management
- HR & Payroll
- Intelligent Yield Maximization
- Meta Search Marketing on TripAdvisor
- Mobile App
- Multi Currency
- POS invoicing
- Payment Collection Automation
- Property Management
- Group Management
- Guest Management
- Accounting
- Banquet and conference Management
- Booking Chart Management
- Booking Engine
- CPC & Instant Booking
- Catering Management
- Centralized Reservation System
- Channel Manager
- Channel Partner
- Daily Reports
- Database backup/restore (Management)
- Dynamic Pricing for Room Rates
- E-collect
- Email and SMS Alerts
- Financial Management
- Food and Beverage Costing
- GDS OTA Integration
- Google Hotel Ads
- Groups
- Guest Experience
- Guest Management
- House keeping
- Individual Property Review Analysis
- Inventory Management
- Laundry Management
- Maintenance Management and Administration
- Messaging System
- Meta Search Marketing on Google
- Multi Property Support
- Online Booking
- Online Reputation Management
- Promo Code
- Reservation & Booking
- Revenue Management
- Room Allocation Management
- Sales and Marketing
- Secret & Public Promo Codes
- Single / Group Reservations
- Single Property
- Vacation Rental
- Welcome and Thank You Messages
- Yield Maximization
- Employee Management
- Analytics & Reporting
- Automatic Synchronization
- Back Office
- Channel Management
- Check-In
- Contact Database
- Dashboard
- Data Import & Export
- Front Office management
- Guest Loyalty
- House keeping
- Online Booking Engine
- Online Distribution Management
- Online Reputation Management
- Profile Management
- Rate Management
- Reporting
- Revenue Management
- Rich Calendar
- Room Allocation Management
- Self Check-in / Check-Out
- Self Service Portal
- Reporting/Analytics
- Customizable Branding
- Collaboration Tools
- Multi-Language
- Customizable Templates
- Cataloging/Categorization
- Knowledge Management
- Feedback Management
- WYSIWYG Editor
- User Management
- Full Text Search
- Drag & Drop Editor
- Mobile Interface
- Rich Text Editor
- Screen Sharing
- Real-Time Chat
- Session Recording
- File Sharing
- Session Transfer
- Surveys & Feedback
- Diagnostic Tools
- SEO Management
InvGate Service Desk Video
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User Reviews
WRITE A REVIEW
PROS & CONS
What are the best aspects of this product?
The ease of use for our users. Tickets are automatically created by emails. Saves my techs a ton of time from creating the tickets.
What aspects are problematic or could work better?
It used to remove the workstations after marked unreachable. I was able to change that option with the help of the Invgate support team.
What features/services would you like to see in future versions of this product?
Perhaps more reports around the SLAs.
What specific problems in your company were solved by this product?
The time it took to create tickets every morning from all the emails that came in. The Help Desk is so much more productive! Love that Invgate also offers a hardware database product as well.
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
I think that one of the best aspects is the friendly look & feel that makes a simple app to use
What aspects are problematic or could work better?
Sometimes it becomes complex to generate automatic circuits where they involve different departments or hierarchical levels
What features/services would you like to see in future versions of this product?
Should improve an small analisys to avoid similar cases in the same time
What specific problems in your company were solved by this product?
the telephone call has decreased considerably
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
its very easy to use, the knowledgebase is superb as well as the interfac with ad
What aspects are problematic or could work better?
sometimes is difficult to creat authomatics circuits
What features/services would you like to see in future versions of this product?
i will like to use it with a cell phone
What specific problems in your company were solved by this product?
the internal communications of requests
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
Easy Of Use, specially for end users. A complete Help Desk solution for a multiproperty company. Excellent & very responsive support. Workflow design is great.
What aspects are problematic or could work better?
Help with on boarding material for end users
What features/services would you like to see in future versions of this product?
I would like to see more templates for regular requests
What specific problems in your company were solved by this product?
We were able to manage IT Request in a properly way, having more time to focus on major projects at the company
Are you a current user of this product?
Yes
PROS & CONS
What are the best aspects of this product?
Their fully customizable service desks, the easy of use and their customer support. They are the best!
What aspects are problematic or could work better?
No problems at all.
What features/services would you like to see in future versions of this product?
I want to see more and more exciting features!
What specific problems in your company were solved by this product?
The whole user support process and IT operations tracking.
Are you a current user of this product?
Yes
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
InvGate Service Desk has 3 plans,
- InvGate Insight USD 0.00
- InvGate Service Desk USD 0.00
- InvGate Assets USD 0.00
InvGate Service Desk is the Service Desk Software used for the below functionalities.
Top 5 InvGate Service Desk features
- Reviews Management
- Reservations Management
- Point of Sale (POS)
- Online Hotel Booking
- Multi-Property
InvGate Service Desk provides Online (Ticket) support.
InvGate Service Desk is allowed 0 Days Free Trial.
InvGate Service Desk provides Help Guides,Video Guides,Blogs for the software training.
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