Marg HubSpot
Marg ERP 9+
4.5
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- Contact management
- Ticketing
- Live chat
- Team email
- Tickets closed reports
- Reporting dashboard
- Shared inbox
- Contact management
- Ticketing
- Live chat
- Team email
- Tickets closed reports
- Reporting dashboard
- Shared inbox
Starter
USD 50.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Free tools
- plus
- Conversation routing
- Simple ticket automation
- Multiple ticket pipelines
- Multiple currencies
- Calling SDK
- Includes features of Free tools
- plus
- Conversation routing
- Simple ticket automation
- Multiple ticket pipelines
- Multiple currencies
- Calling SDK
Professional
USD 500.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of the Starter plan
- plus
- Service analytics
- Customer feedback surveys
- Customer portal
- Playbooks
- Includes features of the Starter plan
- plus
- Service analytics
- Customer feedback surveys
- Customer portal
- Playbooks
Enterprise
USD 1.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Professional plan
- plus
- Single sign-on
- Admin notifications management
- Field-level permissions
- Custom objects
- Conversation intelligence
- Includes features of Professional plan
- plus
- Single sign-on
- Admin notifications management
- Field-level permissions
- Custom objects
- Conversation intelligence
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses HubSpot
Company Details
- Company Name: HubSpot
- Headquarter: Cambridge, Massachusetts United States
- Website: Visit Website
HubSpot Description
Key Features & Specifications
- Transfers
- Customer Support
- Contact Management
- Website Visitor Tracking
- Landing Pages
- Email Drip Campaigns
- Task Management
- Purchasing
- Time Off Management
- Recruiting Management
- Outbound Call Center
- Inbound Call Center
- Queue Management (Calls)
- Project Management
- Lead Scoring
- Website Visitor Tracking
- Project Planning
- Timeline View
- Idea Management
- Portfolio Management
- IT Project Management
- Issue Management
- Timesheet Management
- Billable & Non-billable Hours
- Automatic Time Capture
- RSS to Email
- Drag and Drop Editor
- Click-through Tracking
HubSpot Video
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User Reviews
WRITE A REVIEW
PROS & CONS
What are the best aspects of this product?
Hubspot's user interface is excellent, although the overly-simplistic UI also has its drawback - finding features and getting information can be tough.
What aspects are problematic or could work better?
The Service module doesn't really do a lot. It's more about email workflow and extends other parts of Hubspot's offering. It's not a viable product for someone who really needs to implement a proper ticketing or support system.
What features/services would you like to see in future versions of this product?
Actual ticketing and inline replies, a support and account management team that truly understand the product rather than ticking boxes and going through the problems they *think* clients need to solve.
What specific problems in your company were solved by this product?
None. We are going back to our old solution
Are you a current user of this product?
Yes
What do you like best?
Good knowledge base and helpful team. Good to have the connection to the marketing suite too.
What do you dislike?
Limited social media connections and reporting focuses on marketing
Recommendations to others considering the product:
Needs more progress to have common features as standard
What problems are you solving with the product? What benefits have you realized?
Our customer service suite use this as their main tool
What do you like best?
I like few things, my company using Hubspot for many departments,mrketing, sales etc so:
1. I can have access to many people in my company, can tag them, ask for help, we can make notes to each other under each ticket/email
2. I can have access to many channels in one place - website chat, FB messanger, email
3. I can have access to a history of purchase and browsing history of the client and it helps me to understand their needs better
What do you dislike?
The worst things are:
1) Chaos in history of emails- this is organised in a weird way, not like in gmail, mail after mail, you have threads, monthly acitivities, I am lost in it after 1 year..
2) Attachments to emails - not easy to find, you have to make many clicks, they are hidden in clients accounts
3)Size of writing box when creating email - it is very small, I have to write longer emails in Word!
What problems are you solving with the product? What benefits have you realized?
Few but I remember changing the size of the menu bar, customer help was quick and solve my issue immediately
What do you like best?
As a loyal HubSpot user, it's great to be able to offer clients a full sales and marketing ecosystem within the same platform
What do you dislike?
There have been some teething issues I've come across that I believe are down to the emerging nature of the platform - given time, I hope that the HubSpot team can address these.
What problems are you solving with the product? What benefits have you realized?
We work with a large retail client who rely heavily on customer service and visibility over complex ticket pipelines
What do you like best?
The ease in which you can move tickets without needing to open them, the integration of chat features/notifications into Slack and the automated email sequencing feature.
What do you dislike?
The inability to forward emails directly from a ticket.
What problems are you solving with the product? What benefits have you realized?
TIme management - Greatly improved via fully customisable automated sequencing
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
HubSpot has 4 plans,
- Free USD 0.00
- Starter USD 50.00 /Month
- Professional USD 500.00 /Month
- Enterprise USD 1.00 /Month
HubSpot is the Live Chat Software used for the below functionalities.
Top 5 HubSpot features
- Transfers
- Customer Support
- Contact Management
- Website Visitor Tracking
- Landing Pages
HubSpot provides Phone,Online (Ticket),Business Hours support.
HubSpot is not allowing Free Trial.
HubSpot provides Help Guides,Video Guides,Blogs for the software training.
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