Marg HelpNinja

Marg ERP 9+

Review Write Review Free Demo
HelpNinja is a simple, effective tool for executing helpdesk related tasks. It doesn't have complicated portals and ticket IDs, so it's a simple, informative way of conversation between the client and his customer base. The communication window resembles emails, but it's entirely secured with a powerful backup system to eliminate loss of data. All conversations across different teams, brands and emails are accessible via a single login and platform. The mailboxes are all a click away from efficient categorisation and management. The customer conversations can be collaborated on by active team members who can effectively categorise and divide assignments according to urgency. Workflows allow businesses to set up automation and handle tasks with enough accuracy and speed. Additional features include notifications via email and Slack. Clients can also keep a track of their customer experiences with real-time satisfaction ratings. Advanced search helps in keeping a track of important emails, conversations and customers, besides monitoring answers related to customer-generated queries with smart keyboard shortcuts.
Free Demo

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Samurai​

USD 35.00 //Month

USD29.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Agents: 3
  • Mailbox: 3
  • Docs site: 1
  • Saved replies
  • Social Inbox
  • Reports
  • Collaboration tools (tags
  • notes)
  • Live Chat
  • Agents: 3
  • Mailbox: 3
  • Docs site: 1
  • Saved replies
  • Social Inbox
  • Reports
  • Collaboration tools (tags
  • notes)
  • Live Chat

Ronin

USD 59.00 //Month

USD49.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Agents: 5
  • Includes features of Samurai​ plan
  • Mailboxes: 3
  • Docs site: 2
  • Agents: 5
  • Includes features of Samurai​ plan
  • Mailboxes: 3
  • Docs site: 2

Yamabushi

USD 119.00 //Month

USD99.00 /Month

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Agents: 10
  • Includes features of Ronin plan
  • plus
  • Mailbox: 5
  • Docs site: 2
  • Agents: 10
  • Includes features of Ronin plan
  • plus
  • Mailbox: 5
  • Docs site: 2

Key Specification

Other Categories:
Help Desk Software
Deployment: Cloud Hosted
Customer Support: Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses HelpNinja

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: HelpNinja
  • Headquarter: India ,

HelpNinja Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

HelpNinja Video

Alternative

More Alternative

Zoho Desk Verified

Top Rated Customer Service Help Desk Software

4.4 (1667 Reviews)
FREE DEMO VISIT WEBSITE

Zendesk Support Verified

By Zendesk Support

4.3 (657 Reviews)
VISIT WEBSITE FREE DEMO

SuperOps.ai Verified

Your Friendly Neighborhood


GET A QUOTE

Keka HR Payroll Platform Screenshots

HelpNinja Screenshot 1
HelpNinja Screenshot 2
HelpNinja Screenshot 3
HelpNinja Screenshot 4

User Reviews

WRITE A REVIEW

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

HelpNinja has 3 plans,

  • Samurai​ USD 35.00 /Month
  • Ronin USD 59.00 /Month
  • Yamabushi USD 119.00 /Month

HelpNinja is the Help Desk Software used for the below functionalities.

Top 5 HelpNinja features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

HelpNinja provides Business Hours,Online (Ticket) support.

HelpNinja is allowed 0 Days Free Trial.

HelpNinja provides Help Guides,Blogs for the software training.

Need Help Selecting
the Right AI Solution?

Speak with our team for tailored recommendations and insights to accelerate your AI adoption.

CONTACT US
ai-help-img