Marg Help Sumo

Marg ERP 9+

Help Sumo is an exclusive help desk management software that helps you provide customer support through Email, Ticket systems, Live Chat, Social Media, and Self-Help Knowledge Base solutions. The platform has a well-functioning email ticketing system that has multiple mass action and triaging features. Organizations can monitor individually raised tickets to their resolution, ensuring that there are zero unattended tickets. Agents can communicate with their clients in a contextual way, sending updates regarding the progress of the issues raised by the latter. A comprehensive email system helps users go through the history of individual tickets and anticipate resolutions in no-time. Service providers can also create FAQs and articles for the most repetitive questions by monitoring the nature of individual queries. Help Sumo supports real-time integrations with external VOIP services, helping you provide adequate support via voice. The software offers 99.99% uptime rates along with comprehensive data security options.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Baby Plan

USD 19.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Tickets
  • Unlimited User
  • Upto 3 Staff
  • Knowledge Base
  • Virtual Sub domain
  • Support Email
  • HomePage Banner Configuration
  • Social Media
  • Business Hours
  • Content Management
  • Email Ticketing
  • Feedback
  • Tickets
  • Unlimited User
  • Upto 3 Staff
  • Knowledge Base
  • Virtual Sub domain
  • Support Email
  • HomePage Banner Configuration
  • Social Media
  • Business Hours
  • Content Management
  • Email Ticketing
  • Feedback

Kid Plan

USD 29.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Baby plan
  • plus
  • Portal Page Design
  • CSS Customization
  • Media Upload
  • SLA Rule
  • Chat Integration
  • FAQ From Ticket
  • Includes features of Baby plan
  • plus
  • Portal Page Design
  • CSS Customization
  • Media Upload
  • SLA Rule
  • Chat Integration
  • FAQ From Ticket

Wrestler Plan

USD 49.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Kid plan
  • plus
  • Chat Transfer
  • Chat Convert To Ticket
  • Chat Monitor
  • Affiliate – Referral link
  • Timezone
  • Includes features of Kid plan
  • plus
  • Chat Transfer
  • Chat Convert To Ticket
  • Chat Monitor
  • Affiliate – Referral link
  • Timezone

Sumo Plan

USD 79.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of Wrestler plan
  • plus
  • Voice Ticketing
  • Reporting
  • Localization
  • Includes features of Wrestler plan
  • plus
  • Voice Ticketing
  • Reporting
  • Localization

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Business Hours,Online (Ticket)
Customization: No
Languages Support: English

Who uses Help Sumo

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Help Sumo
  • Headquarter: Manhattan, New York United States

Help Sumo Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Help Sumo Video

Keka HR Payroll Platform Screenshots

User Reviews

WRITE A REVIEW
quotes

Keka app is an excellent software for payroll management. KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works.

What you like the most about Keka HR Payroll Platform?

It has many features and can be customized according to the needs of our business.

Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze.

- Ajay Bhardvaj

Technical education At medtrical

quotes

Keka app is an excellent software for payroll management. KEKA is easy to use, user-friendly, and straightforward to operate. It's an intuitive app that won't take you long to learn how it works.

What you like the most about Keka HR Payroll Platform?

It has many features and can be customized according to the needs of our business.

Its simple user interface makes it easy for us to use. Although we have only been trying the software, we can see how it can benefit our business by making payroll management work like a breeze.

- Ajay Bhardvaj

Technical education At medtrical

Keka HR Payroll Platform Key Clients

Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

Help Sumo has 4 plans,

  • Baby Plan USD 19.00 /User/Month
  • Kid Plan USD 29.00 /User/Month
  • Wrestler Plan USD 49.00 /User/Month
  • Sumo Plan USD 79.00 /User/Month

Help Sumo is the Help Desk Software used for the below functionalities.

Top 5 Help Sumo features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

Help Sumo provides Business Hours,Online (Ticket) support.

Help Sumo is allowed 0 Days Free Trial.

Help Sumo provides Help Guides,Blogs for the software training.

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