Marg Halp
Marg ERP 9+
4.2
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Standard
USD 15.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Unlimited custom tickets
- fields
- and forms
- Unlimited requesters and Slack channels
- Unlimited queues
- Use standalone or connect with Jira Cloud or Zendesk
- Create automated workflows
- Manage email-based tickets
- Actionable reporting on team performance
- Search and organize tickets
- Unlimited custom tickets
- fields
- and forms
- Unlimited requesters and Slack channels
- Unlimited queues
- Use standalone or connect with Jira Cloud or Zendesk
- Create automated workflows
- Manage email-based tickets
- Actionable repo
Premium
USD 30.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Standard plan
- plus
- White label Slackbot
- Custom Slackbot messaging
- Custom email messaging
- Custom outbound email domain
- Multiple inbound email addresses
- Service Level Agreements (SLAs)
- Includes features of Standard plan
- plus
- White label Slackbot
- Custom Slackbot messaging
- Custom email messaging
- Custom outbound email domain
- Multiple inbound email addresses
- Service Level Agreements (SLAs)
Enterprise
USD 45.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Premium plan
- plus
- Custom security reviews and compliance
- Integrate with Slack Enterprise Grid
- Slack-based support
- Includes features of Premium plan
- plus
- Custom security reviews and compliance
- Integrate with Slack Enterprise Grid
- Slack-based support
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted,On Premise |
| Customer Support: | Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses Halp
Company Details
- Company Name: Halp
- Headquarter: Boulder, Colorado United States
Halp Description
Halp offers free, personalized coaching to help international students navigate their study abroad journey. With one-on-one guidance, students receive support in applications, visas, and financial planning, simplifying the process of studying in countries like Canada, the U.S., and the U.K. For more details, visit Halp's website.
Key Features & Specifications
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Social Media Integration
- Macros (Templated Responses)
- Self Service Portal
Halp Video
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User Reviews
WRITE A REVIEW
What do you like best?
I like that it's integrated with slack. It's easy to submit tickets, not sure that's in IT's favor though.
What do you dislike?
I dislike that you have to publicly post requests/issues. It might be on our end but I'm not really sure if it helps with accountability from our IT team.
Recommendations to others considering the product:
Find something less public, or know that tickets won't be private.
What problems are you solving with the product? What benefits have you realized?
IT service desk tickets.
What do you like best?
I like that it's integrated with slack. It's easy to submit tickets, not sure that's in IT's favor though.
What do you dislike?
I dislike that you have to publicly post requests/issues. It might be on our end but I'm not really sure if it helps with accountability from our IT team.
Recommendations to others considering the product:
Find something less public, or know that tickets won't be private.
What problems are you solving with the product? What benefits have you realized?
IT service desk tickets.
What do you like best?
Halp allows us to notify our system administrators whenever there is a pending ticket in the way. This allows for easy communication between user and admins.
What do you dislike?
Honestly, I do not dislike anything about Halp
What problems are you solving with the product? What benefits have you realized?
Communication between user and admins. They are very fast ticket times.
What do you like best?
Being directly integrated with Slack, it makes it a breeze to submit a help ticket. As we are constantly on Slack, it really doesn't feel like you are going out of your way when a problem pops up. Most importantly, it is extremely simple to use, just throw a ticket emoji to a slack message, and you're done.
What do you dislike?
I can't say that there is too much to dislike. It's a simple interface, so it doesn't really provide some extremely robust functionality. You see the status of the ticket and who it is assigned to, and a thread of the conversation revolving around the ticket.
What problems are you solving with the product? What benefits have you realized?
The main problem for Halp is having a dedicated place to go to submit tickets to our IT team. It seems due to simplicity of the system, the response times of our IT team has been extremely quick.
What do you like best?
This is almost a fully featured helpdesk system within the confines of Slack. The integrations help it co-exist with an existing ticketing system should you desire.
What do you dislike?
We pulled the plug and are 100% using Halp in Slack for helpdesk tickets. The problem we have is notifications for after-hours. Slack and thus Halp does not have an effective notification method for on-call technicians. Integration with OpsGenie or another similar system would be awesome!
What problems are you solving with the product? What benefits have you realized?
User adoption and other than IT support have been great - something we never realized would have been possible with the old one for one ticketing system.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Halp has 3 plans,
- Standard USD 15.00 /User/Month
- Premium USD 30.00 /User/Month
- Enterprise USD 45.00 /User/Month
Halp is the AI Help Desk Software used for the below functionalities.
Top 5 Halp features
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
Halp provides Online (Ticket),Business Hours support.
Halp is allowed 14 Days Free Trial.
Halp provides Help Guides,Video Guides,Blogs for the software training.
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