Marg FocalScope

Marg ERP 9+

FocalScope is a powerful live chat software that helps you convert your website visitors into customers. With amazing pre-built templates and customizable live chat signup forms, FocalScope helps you impress your visitors from the word go. The canned or predefined chat responses make it easier for your agents to reply to your visitors. The FocalScope Intelligent live chat tool makes sure that the right agent gets to chat to the right visitor based on their skill set and experience. Reply to your customers across different platforms like Live Chat, Twitter, Facebook and Phone, all from one place. With FocalScope, you can transfer chat from one agent to another with just a single click.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Small Cloud

USD 9.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Up to 2 Agents
  • Up to 2 Email Addresses
  • 2 GB
  • Email Ticketing
  • Live Chat
  • 24/5 Support
  • Up to 2 Agents
  • Up to 2 Email Addresses
  • 2 GB
  • Email Ticketing
  • Live Chat
  • 24/5 Support

Cloud

USD 39.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited Email Addresses
  • 30 / 60 / 90 GB
  • Includes the Features of Small Cloud Plans Plus
  • 24/7 Support
  • Customer Portal
  • Satisfaction Survey
  • Twitter and Facebook
  • Multibrand Support
  • Reporting and Dashboards
  • Unlimited Email Addresses
  • 30 / 60 / 90 GB
  • Includes the Features of Small Cloud Plans Plus
  • 24/7 Support
  • Customer Portal
  • Satisfaction Survey
  • Twitter and Facebook
  • Multibrand Support
  • Reporting and Dashboards

On Premise

USD 39.00 //Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited GB
  • Includes all the Features of Cloud Plan Plus
  • Dedicated Server
  • Dedicated IP Address
  • Access to SQL Database
  • VPN (IPSEC)
  • Unlimited GB
  • Includes all the Features of Cloud Plan Plus
  • Dedicated Server
  • Dedicated IP Address
  • Access to SQL Database
  • VPN (IPSEC)

Phone System

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Multiple Phone Lines
  • Multi Country Support
  • Welcome Greetings
  • Waiting Music
  • IVR Phone Trees
  • Business Hours
  • Phone Queues
  • Call Rules
  • Transfer Calls
  • Call Back
  • Click To Dial
  • Call Recording
  • Voicemail
  • Agent Screen Pop Up
  • Ticket Creation
  • SIP Trunk
  • Reporting and Dashboard
  • 24/7 Support
  • Multiple Phone Lines
  • Multi Country Support
  • Welcome Greetings
  • Waiting Music
  • IVR Phone Trees
  • Business Hours
  • Phone Queues
  • Call Rules
  • Transfer Calls
  • Call Back
  • Click To Dial
  • Call Recording
  • Voicemail
  • Agent Screen Pop Up
  • Ticket Cr

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone
Customization: No
Languages Support: English

Who uses FocalScope

SMEs
SMEs

Company Details

  • Company Name: FocalScope
  • Headquarter: USA ,

FocalScope Description

Key Features & Specifications

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option

FocalScope Video

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User Reviews

WRITE A REVIEW
quotes

What do you like best?

E-mails ticket can be easily shared with any client. it's gives opportunity to access the software as a web system. the reporting feature are very easy to use. we can also save recording session of any client. e-mails response is very fast.

What do you dislike?

I was firstly having implementation issue of this tool in my industry but that was solved by the customer service of this too when we contacted them about our problem. Also pricing of this tool is a little bit high but I think for big industries it does a great work and also it would be worth of the price for bid industries.

Recommendations to others considering the product:

excellent app for e-mail management so it is highly recommended by me.

What problems are you solving with the product? What benefits have you realized?

In this software e-mails response is very fast and I've used this tool in my industry for emailing to the customers and e-mail management but as pricing of this tool was, I've recently switched to another software.

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

FocalScope has 4 plans,

  • Small Cloud USD 9.00 /Month
  • Cloud USD 39.00 /Month
  • On Premise USD 39.00 /Month
  • Phone System USD 0.00

FocalScope is the AI Live Chat Software used for the below functionalities.

Top 5 FocalScope features

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form

FocalScope provides Phone support.

FocalScope is allowed 0 Days Free Trial.

FocalScope provides Help Guides,Blogs,Video Guides for the software training.

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