Marg Emburse Certify

PROS & CONS

What are the best aspects of this product?

We have not been able to experience the good things yet. We have had too much trouble getting it set up to the specifications we need. I expect it will be nice for our field employees, so they will not have to keep receipts.

What aspects are problematic or could work better?

The sales team sold us, for a fee, the implementation service, which made me select this product over others. They did NOT tell me they would only support the implementation for 6 weeks, then they passed us over to "customer Support" before we could even get the set up tested to see if we have it correct. Now have to get s different person at customer support each time when I send in a support ticket for set up.

What features/services would you like to see in future versions of this product?

Don't know yet-

What specific problems in your company were solved by this product?

Supposedly not having to make employees n the field keep receipts, and get them approved on a consistent basis. Also able to maintain the documents digitally and be able to archive them where we want them if needed.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

In this company where I work Certify is a must. It does the job and make the things much simpler. I am able to copy-paste expenses, organize my work, to check completed report statuses. The whole process of compiling expenses and submitting reports is easier with this software.

What aspects are problematic or could work better?

There is no option for deleting imported expenses. I know that there are some security reason for this but if there is an incorrect expense I would like to delete it.

What specific problems in your company were solved by this product?

It helps us to simplify the expense program so we can submit reports for our directors and managers. I’m using this program for both departments I work for. I am able to submit reports by changing accounts, I can change the users and to copy repeat expenses.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

There are lot of things I like about Certify: The fact that I don’t have to keep paper invoices, all I have to do is to take a picture and wait for the approval. I don’t have to spend lot of time for managing expenses. It’s great tool that works on Mobile, Laptop, Tablet and other devices. The approval of expenses is done directly into the app. I love its interface because it is simple and clean. It has cloud based option. It offer great customer service.

What aspects are problematic or could work better?

Comparing to other software it is little more expensive, but you get what you pay for. Worth the price.

What specific problems in your company were solved by this product?

I love that this is paperless solution that allows us to upload the receipts for the approval.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

We use Certify for more than a year and I have to say that we are very satisfied with the report and all its functions like approval workflow, easy access to the information, limits on expenses and ad-hoc reporting. We don’t have to do this process manually and I like that all our users adopted the tool easily. I personally like the mobile app and the option to capture and upload receipt images. Additionally, this tool has great customer service that is helpful and responsive.

What aspects are problematic or could work better?

I don’t like that I cannot put some hard expense limits on specific expense types.

What specific problems in your company were solved by this product?

It helps me to access reports and to review the expense. Also, it is helpful for managing travel and entertainment expenses more efficiently.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

There are lot of things I like about Certify, one of them is the simplicity of importing receipts into the system from mobile device or home-based systems. I like that I don’t have to log in to my server from remote location so I can access Certify in order to input the expense report. Also, I like how fast the expense reports are done (within few minutes).

What aspects are problematic or could work better?

There is nothing I dislike about this system.

What specific problems in your company were solved by this product?

One of the greatest benefits I have experienced with this system is time-saving and simple access to the system and the usage of mobile app as well.

Are you a current user of this product?

Yes