Marg eGain Mail

Marg ERP 9+

eGain Mail helps companies manage large volumes of customer emails and web forms responsively and effectively, providing the exceptional customer service that differentiates your company from competitors immediately.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

eGain Mail

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Predefined workflows to manage incoming email and webform inquiries.
  • Service level agreement (SLA) triggers to automate email routing and monitoring.
  • Intelligent parsing of the content of all inbound email queries. Ability to send auto-responses and recommend responses to agents.
  • Tracking of all customer queries.
  • Complete customer information and interaction history
  • across channels
  • to email customer service agents
  • enabling informed interactions.
  • Access to the centralized knowledge base that e

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses eGain Mail

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: eGain Mail
  • Headquarter: NA,

eGain Mail Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

eGain Mail Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

eGain Mail has 1 plans,

  • eGain Mail USD 0.00

eGain Mail is the Help Desk Software used for the below functionalities.

Top 5 eGain Mail features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

eGain Mail provides Online (Ticket) support.

eGain Mail is not allowing Free Trial.

eGain Mail provides Help Guides,Blogs,Video Guides for the software training.

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