Marg EasyTranslate

Really bad quality of the FR to DE translation. Had to pay 140 Euro for a translation that they obviously made with google translator/DeepL.com. I checked the text that had to be translated on DeepL.com and it was exactly the same outcome I got from easytranslate.Would definitely NOT recommend it! I could have save the time and money and translate it by myself with Google Translator or DeepL.I have to say that the service - that I have received - does not reach the standards that seem to be advertised on the website at all.

I've done a few translations for Easy Translate as a freelance translator in 2019 and 2020. To this day I have received payment for ONE, amounting roughly to 10% of the amount due, and it took several emails. After noticing the missing payments from PREVIOUS YEAR, I've been trying to resolve this since Februrary. Response time is shoking. It takes days to receive an answer, sometimes there's no answer at all, and if there is, it amounts to nothing, just empty assurances. After my inquiry I was informed on both April 23 and May 25, that the payment has been made that day, of course it still hasn't come. No bank transfer in European Union would take that long if the payment was actually made. By the way, if it was made on April 23, as I was informed, why was it neccessary to "make" it again on May 25, huh? So at this point I've been lied to by an Easy Translate employee at least twice. My last request to get at least a bank confirmation for the payment via email has been met with absolute silence. I see that my case is not an exception and it will be met by a legal action.So if you're a translator - keep away, if you don't want to work for free. If you're considering hiring Easy Translate, just know that it is a unrealiable, deceitful contractor.Edit: 5 days after publishing the review, I finally received the payment. No response from EasyTranslate to my email at that point, but hey, count your blessings.2nd Edit: EasyTranslate wrote: "We really tried reaching out to you, just after you placed your review here on trustpilot, both via e-mail and phone. But we never heard back from you". I may have not answered my phone, but you certainly got my e-mail and between publishing the review and receiving the payment I have got zero mails regarding the matter. In the meantime, your e-mails offering new translation tasks arrived perfectly well, so obviously EasyTranslate CAN reach me when the need arises. This kind of remark, which I've seen in response to other negative reviews too, looks like an attempt to shift the blame and make us, translators, look unreliable, as if problems with payments were somehow our fault, which they aren't.

Bad process. Poor communication. Changed payment method when nearly reached due date without discussing in advance. No response to my emails sent to many persons in charge including central email address of finance and vendor management. Not got paid since May 2020.

It was the most horrible experience i have ever had with translation companies. They had to translate our text from english to finish, the whole translation was just gibrish like they used Google translate but even google translate is better. I made a complaint and had to follow up with them over a MONTH to get smth back. And now i got the reply that the new version is ready and when i opened the file it was empty with a note "set as completed but I didn’t remember to download the Finnish textfile! Sorry!!!Best wishes". Stay away from this company if you want to get a proper translation.

The quality has really gone down the drain. My experience earlier was great but that is not the case any more. The translations have been so poor that our client asked us to find another agency for a new translation. Even though - we had to pay EasyTranslate!