Marg Dropified

The platform is good for facilitating business process,however, technical customer service is terrible, I have faced with technical issue in my dropified account and it is almost 2days that I have written them on support chat, they do not read my messages and no one gives damn about the issue, and due to technical issue I cannot fulfill my orders, which has negative effect on my business. Consider another cheaper platforms, despite paying so much money on dropified, customer service is not satisfactory!

I have been using dropified for years, but i can't stress enough how bad they are.Pretty much every week you're goinf to experiment app crashing, orders cannot be accessed, impossible to login to aliexpress without vpn, adress not updating on aliexpress, payment not updating, tracking not updating automaticly like it should to, error 503, etc...When i complained, support answered me that i was already paying less than other people, and that they would not refund me anything even after they admit the app was not working properly.They will never take any responsability for anything, someday they say it's because my website, an other day it's because aliexpress, luckily, it's never their fault.

I was lured into their products only to find out it was all being discontinued a couple weeks after I signed up, surely they had to know these products were on their way out. I spent money on samples and labels and was out several hundred dollars because of their scam. They ignored my requests for a refund of the samples…entirely ignored me. Buyers STAY AWAY!

The problem is DROPIFIED don't understand that we are humans and there is always a reason that you can't estimate or calculate while generating your terms and conditions. You are so ready to charge and hide behind your TERMS OF SERVICE. They do changes about the pricing several times in a year but so determined with the terms of services and they don't refund.