Marg DocuWare
Marg ERP 9+
4.3
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Pricing of Marg ERP-Pharmaceutical Industry Software
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DocuWare Cloud
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Automatically indexes documents to intelligently
- Provides incredibly precise archiving and retrieving
- Boosts processes with snappy digital workflow and task reminders
- Automatically indexes documents to intelligently
- Provides incredibly precise archiving and retrieving
- Boosts processes with snappy digital workflow and task reminders
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses DocuWare
Company Details
- Company Name: DocuWare
- Headquarter: New Windsor,
DocuWare Description
Key Features & Specifications
- Document Indexing
- Document Assembly
- Compliance Tracking
- Collaboration Tools
- Version Control
- Optical Character Recognition (OCR)
- Offline Access
- File Type Conversion
- File Recovery
- e-Signature
- Document Retention
- Document Archiving
DocuWare Video
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User Reviews
WRITE A REVIEW
What do you like best?
I like that I don't have to submit paper payment requisitions anymore.
What do you dislike?
I can not go back into the software to see what I have approved or submitted for approval. Not sure if this was because my company bought the bare bones product or it was set up that way. Nonetheless, once an invoice is approved it goes into a black hole and you have to contact accounting for status.
What problems are you solving with the product? What benefits have you realized?
Idea was to go paperless and reduce paper and mail between locations. Simplify A/P with electronic approvals.
Response from Dave Avino of DocuWare
Thank you for your feedback.
You mentioned, "I can not go back into the software to see what I have approved or submitted for approval."
This is typically related to the configuration of the software. Users who are authorized by their Systems team to view approved invoices can typically do so. You can ask your System Administrator if you have been assigned this right.
Thank you for allowing us the chance to address your concern.
DocuWare Product Management
What do you like best?
I like that I don't have to submit paper payment requisitions anymore.
What do you dislike?
I can not go back into the software to see what I have approved or submitted for approval. Not sure if this was because my company bought the bare bones product or it was set up that way. Nonetheless, once an invoice is approved it goes into a black hole and you have to contact accounting for status.
What business problems are you solving with the product? What benefits have you realized?
Idea was to go paperless and reduce paper and mail between locations. Simplify A/P with electronic approvals.
What do you like best?
It's extremely configurable, can hook into existing databases, has a pretty nice API so you can develop your own plugins. The support from Docuware and our reseller is quick and responsive.
What do you dislike?
The product is slow and unstable. Takes up to 15 seconds to store a document under moderate load. Only can natively display a handful of file types: word, pdf, html, text. Errors profusely under load - downloading 100 images at a time, working with files over 1GB in size. Anything over 5GB is essentially dysfunctional. Often requires restarting IIS (it's asp.net based to fix global failures of various critical features, doing so causes people to lose their work.
I could go on and on. Either way I spend hours a week supporting this product for less then 150 users, experiencing issues that require opening support tickets with our reseller every week or two.
Recommendations to others considering the product
Avoid web based solutions. The internet was not built for the level of interactivity that these modern webapps demand, the result is typically buggy. Especially anything asp that requires IIS, such products have been notoriously problematic in our experience.
What business problems are you solving with the product? What benefits have you realized?
We wanted to use this product to enforce organization and searchability of millions of documents, which we previously maintained in an SMB/NTFS file share, a goal which it has accomplished. Not sure if the staff frustration and price tag has been worth it.
What do you like best?
It's extremely configurable, can hook into existing databases, has a pretty nice API so you can develop your own plugins. The support from Docuware and our reseller is quick and responsive.
What do you dislike?
The product is slow and unstable. Takes up to 15 seconds to store a document under moderate load. Only can natively display a handful of file types: word, pdf, html, text. Errors profusely under load - downloading 100 images at a time, working with files over 1GB in size. Anything over 5GB is essentially dysfunctional. Often requires restarting IIS (it's asp.net based) to fix global failures of various critical features, doing so causes people to lose their work.
I could go on and on. Either way I spend hours a week supporting this product for less then 150 users, experiencing issues that require opening support tickets with our reseller every week or two.
Recommendations to others considering the product:
Avoid web based solutions. The internet was not built for the level of interactivity that these modern webapps demand, the result is typically buggy. Especially anything asp that requires IIS, such products have been notoriously problematic in our experience.
What problems are you solving with the product? What benefits have you realized?
We wanted to use this product to enforce organization and searchability of millions of documents, which we previously maintained in an SMB/NTFS file share, a goal which it has accomplished. Not sure if the staff frustration and price tag has been worth it.
Response from Joan Honig of DocuWare
Thank you for sharing your feedback. We're sorry to hear that you had a negative experience and appreciate the opportunity to reach out to you. DocuWare does extensive performance testing, and the upload speed you report is not typical.
DocuWare can display all commonly used business file formats natively including: Word, Excel, PowerPoint, PDF, e-mail, and CAD (dwg, dwx), html, and text as well as widely used graphics formats such as Tiff, JPEG, PNG, GIF, BMP, raw image formats and portable bitmaps.
Load testing, which enables us to understand system performance under normal and peak conditions, confirms that DocuWare can easily handle 3,000 users completing 10-15 operations per hour (storing documents, opening documents, running searches) on a single set of servers. We can scale both load and performance with the DocuWare architecture – and are happy to consult with you on how to improve your system’s performance. DocuWare Cloud uses the same software as DocuWare on-premises and supports tens of thousands of users.
The issues you report are unusual, and we welcome the opportunity to address them. Please reach out to your DocuWare reseller or to us directly at customer.feedback@docuware.com.
What do you like best?
The full text feature allows me to search through entire client files for what I am looking for.
What do you dislike?
Extra step of downloading every document, interface is not user friendly or intuitive. Overall, I think it would be more useful in an accounting setting. It is not appropriate for use in a law firm...
Recommendations to others considering the product:
Could be useful in a non-law firm setting.
What problems are you solving with the product? What benefits have you realized?
Document management of the firm's files.
Response from Dave Avino of DocuWare
Thank you for sharing your concern and for allowing us an opportunity to improve your user experience.
You wrote of the need to take extra steps downloading every document.
DocuWare has several ways to quickly download multiple documents. To assist you in finding the method best suited for your business needs, please reach out to your DocuWare distributor or our support desk at support.americas@docuware.com
We also welcome the opportunity to help you learn of the most effective ways of using DocuWare in a law environment while at the same time, gain greater understanding of how we can continue to improve the software.
Again, thank you for helping us to help you.
DocuWare Product Management
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
DocuWare has 1 plans,
- DocuWare Cloud USD 0.00
DocuWare is the AI Document Management Software used for the below functionalities.
Top 5 DocuWare features
- Document Indexing
- Document Assembly
- Compliance Tracking
- Collaboration Tools
- Version Control
DocuWare provides Online (Ticket),Business Hours support.
DocuWare is not allowing Free Trial.
DocuWare provides Help Guides,Video Guides,Blogs for the software training.
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