Marg Dialpad Talk
Marg ERP 9+
4.5
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Standard
USD 15.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Unlimited calling in the US & CAN
- Unlimited SMS & MMS
- Call controls (Transfer
- Hold
- Mute)
- Custom Voicemail Greeting
- Productivity suite integrations (G Suite & Office 365)
- Unlimited calling in the US & CAN
- Unlimited SMS & MMS
- Call controls (Transfer
- Hold
- Mute)
- Custom Voicemail Greeting
- Productivity suite integrations (G Suite & Office 365)
Pro
USD 25.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Standard Plan
- plus
- Local number support in 50+ countries
- Salesforce Integration
- 24/7 Phone Support
- Custom Off Hours Routing
- Fax (add-on)
- Voicemail Transcription
- Includes features of Standard Plan
- plus
- Local number support in 50+ countries
- Salesforce Integration
- 24/7 Phone Support
- Custom Off Hours Routing
- Fax (add-on)
- Voicemail Transcription
Enterprise
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Pro plan
- plus
- API & Webhooks
- Okta Integration
- 24/7 Phone Support
- Service Level Agreements (SLA)
- Includes features of Pro plan
- plus
- API & Webhooks
- Okta Integration
- 24/7 Phone Support
- Service Level Agreements (SLA)
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses Dialpad Talk
Company Details
- Company Name: Dialpad Talk
- Headquarter: San Francisco, California United States
Dialpad Talk Description
Dialpad Talk Video
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User Reviews
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What do you like best?
One device two numbers, ability to know how to answer the incoming calls, desk top app.
What do you dislike?
doesn't always connect to phone that i am calling. no persona;l service, Cell provider says its a dial pad issue and can help resolve. support is lacking. The way the contacts work
What problems are you solving with the product? What benefits have you realized?
efficiency of caring one device and two numbers
What do you like best?
I like that I don't have to use my cellphone for my job. Dialpad is a decent alternative.
What do you dislike?
Calls drop, it spazzes out all the time, it's slow, it makes it very hard to hear.
What problems are you solving with the product? What benefits have you realized?
I like the texting feature.
What do you like best?
Love the tech.
Mobile is great.
Salesforce integration is great.
Would definitely recommend based on tech...but only if you buy your numbers straight from dialpad. DO NOT PORT DO NOT PORT DO NOT PORT.
What do you dislike?
DO NOT PORT NUMBERS FORM EXISTING CARRIERS!!
SERIOUSLY...DON'T.
Dialpad's tech and marketing talk a big game, and the tech delivers about 95% of the time. But support is awful. The customer success associates are not well informed, slow to answer, and are generally answering questions based on scripts that are haphazardly written.
You will get the impression that customer support either:
1. Did not read your question/email in it's entirety
2. Does not understand Dialpad's processes
3. Has never been in a customer support role ahead of this one
4. Might not have a grasp on the English language, and may just be copying and pasting 90% of their responses to you
5. They are absolutely overloaded and just can't devote more than 20 seconds to your email.
We were super excited to work with Dialpad, but the customer support experience is killing that excitement quite thoroughly. We're a new customer (less than 3 months here) - this should be the honeymoon phase of the relationship, but after nearly 100 emails back and forth between my team and customer support, we're pretty much done.
Recommendations to others considering the product:
DO NOT PORT YOUR NUMBER FROM AN EXISTING CARRIER.
What problems are you solving with the product? What benefits have you realized?
Great integration between DIalpad and Salesforce means out sales and support teams have the tech they need to do their jobs well.
What do you like best?
I enjoy the phone integration well as the desktop integration when its working
What do you dislike?
More than once a day, the screen will go white and and we cannot answer calls
What problems are you solving with the product? What benefits have you realized?
More than once a day, the screen will go white and and we cannot answer calls
What do you like best?
It's fine and simple it allows you to text and take calls. One nice feature is that it shows up on my phone as work if its through dialpad
What do you dislike?
It does not handle texting well, can't send files, any code based information, so for a software company it isn't a very good option
Recommendations to others considering the product:
Don't use it if you work in the software or field utilizing anything formula or code based
What problems are you solving with the product? What benefits have you realized?
We actually are about to switch off of them for something else
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Dialpad Talk has 3 plans,
- Standard USD 15.00 /User/Month
- Pro USD 25.00 /User/Month
- Enterprise USD 0.00
Dialpad Talk provides Phone,Online (Ticket),Business Hours support.
Dialpad Talk is allowed 0 Days Free Trial.
Dialpad Talk provides Help Guides,Video Guides,Blogs for the software training.
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