Marg CustomerWise

Marg ERP 9+

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CustomerWise is an all-in-one customer support and business process management solution designed specifically for B2B technology companies. It integrates support and service ticket management, customer self-service, license and contract management, and a product knowledge base, giving you a complete view of the customer lifecycle and empowering you to focus on customer service. With powerful process management and automation rules, CustomerWise can help you visualize and implement other processes, such as change management, problem management, development, and QA.
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Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Professional

USD 20.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Ticketing
  • Self Service Portal
  • SLA Management
  • Email Notification & Escalation
  • Sub Task Management
  • Workflow Process Management
  • Time Tracking
  • Dashboard & Analytics
  • Ticketing
  • Self Service Portal
  • SLA Management
  • Email Notification & Escalation
  • Sub Task Management
  • Workflow Process Management
  • Time Tracking
  • Dashboard & Analytics

Enterprise

USD 35.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Includes features of the professional plan
  • plus
  • Sales & Marketing modules
  • Multi-site and multi-lingual support
  • Asset Management
  • Professional service billing and invoicing
  • Customer asset tracking
  • Project Plan
  • CTI Integration
  • Includes features of the professional plan
  • plus
  • Sales & Marketing modules
  • Multi-site and multi-lingual support
  • Asset Management
  • Professional service billing and invoicing
  • Customer asset tracking
  • Project Plan
  • CTI Integration

Key Specification

Other Categories:
AI Help Desk Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses CustomerWise

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: CustomerWise
  • Headquarter:

CustomerWise Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

CustomerWise Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

CustomerWise has 2 plans,

  • Professional USD 20.00 /User/Month
  • Enterprise USD 35.00 /User/Month

CustomerWise is the AI Help Desk Software used for the below functionalities.

Top 5 CustomerWise features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

CustomerWise provides Online (Ticket) support.

CustomerWise is not allowing Free Trial.

CustomerWise provides Help Guides,Blogs,Video Guides for the software training.

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