Marg Crisp
Marg ERP 9+
4.4
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
- Free Forever
- 2 seats included
- Live chat
- Team Inbox
- Mobile Apps
- Be Notified
- Contact Form
- Free Forever
- 2 seats included
- Live chat
- Team Inbox
- Mobile Apps
- Be Notified
- Contact Form
Pro
USD 25.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- $25 Month / Per Website
- 4 seats included
- Unlimited History
- Triggers
- Canned Responses
- Private Notes
- Customization
- Audio Messages
- Reply from Slack
- Facebook Messenger
- Twitter DM
- Telegram
- MagicMap
- Internal Search
- Block Users
- $25 Month / Per Website
- 4 seats included
- Unlimited History
- Triggers
- Canned Responses
- Private Notes
- Customization
- Audio Messages
- Reply from Slack
- Facebook Messenger
- Twitter DM
- Telegram
- MagicMap
- Internal Search
- Block Users
Unlimited
USD 95.00 //User/Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 95 Month / Per Website
- Unlimited seats
- Knowledge Base
- Status Page
- Chat Reminders
- Routing/Assign
- Magic Browse
- Live Translate
- Automated Replies
- Chat Bot
- Automated Campaigns
- CRM
- Video Chat
- Analytics
- SMS
- Line Automate with Zapier
- Sync leads to Salesforce
- Sync leads to Pipedrive
- Sync leads to Zoho
- Sync leads with Hubspot
- Github
- Trello Instagram
- User Ratings
- No Crisp Logo
- 95 Month / Per Website
- Unlimited seats
- Knowledge Base
- Status Page
- Chat Reminders
- Routing/Assign
- Magic Browse
- Live Translat
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Crisp
Company Details
- Company Name: Crisp
- Headquarter: NA,
Crisp Description
Key Features & Specifications
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
Crisp Video
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User Reviews
WRITE A REVIEW
What do you like best?
The system is alright - but the customer service is VERY misleading and did not follow up with what they promised us.
What do you dislike?
The sales dept said in JUNE of 2018 that all the features we were looking for would be in this HUGE release by the end of the year (2018. However , we had to just reach out and now they pushed that back another HALF A YEAR - and who knows if its going to come out then. The reps are VERY rude and non helpful in many ways - I suggest looking for another chat application - we are now entrusted in them with a lot of data , feel very mislead in many ways. And we can't trust them for what they said. The entire reason we signed up with Crisp is because of this "amazing update"... the owner told us "well so sorry we didn't want to release buggy software just for you". I mean... thats not professional. I do not recommend
Recommendations to others considering the product
I would not recommend - its very buggy at times - doesn't work well with mobile - and the customer service tells you things that are not true, very amateur company. I would recommend looking elsewhere
What business problems are you solving with the product? What benefits have you realized?
Just basic chat
What do you like best?
System as itself could be useful, however the company defrauded us by telling lies to keep us as premier member
What do you dislike?
Crips back in 2018 kept telling us that all of our updates we wanted for our Shopify store would be coming in December of 2018 and that we should sign up for the premier membership because of this. Then it was pushed to Jan, then Feb, then April , then end of fall, then end of year. Then when they showed us the Beta program - they stated they would not be making the changes they promised us. WE saved all correspondence and now are heading towards a law suit because of this. When we spoke to them, they just replied "we are not making you stay" very rude, and not what you want to a company. Our legal move forward is yes, they did make us stay by promising us updates month by month. And that is fraud. Highly suggest staying away from this chat service and the misleading company. As far as the features of the system, then are VERY BAD , choppy, not smooth, and nothing that they show as unique really works at all.
Recommendations to others considering the product:
Be very careful if you choose to go with crisp - do not expect good / honest answers or solutions.
What problems are you solving with the product? What benefits have you realized?
We are solving our problems by suing them unfortunately. They did not take us serious in the matter, but defrauding a company for over a year, is very serious to us.
What do you like best?
Note: I have to change my review from a 10/10 to a 1/10 after our legal team reviewed Crisp for GDRP compliance. More on that below.
In terms of features for customer support and marketing - Crisp really got it. We moved from Intercom to Crisp at first because they offer a solution that is GDPR compliant even after the cancellation of the Privacy Shield agreement.
But what turned out to be a move we "had to" rather than "liked to" do, we fell in love with Crisp.
The tool was super easy to integrate, their chat software has so many features we missed at intercom like starting a voice or video chat with your customer.
The learning curve was essentially zero.
I love the chat bots and rules you can set by time of day, origin of the chat, page on our site, etc. (the list is endless)
Their mobile app is also great and easy to use, so that you can stay in touch with your customers when at home or on the road.
What do you dislike?
Crisp is hosting its data on the EU cloud of a US hosting company and is also using Cloudflare.
Both of these are not compliant with GDPR anymore after the cancellation of the privacy shield agreement.
I have been in touch with the management but they are not willing to even consider a change.
After we received complaints from our customers about the Cloudflare cookies dropped by Crisp, we acted fast and replaced Crisp with a compliant solution. This is really a shame, as their software is amazing. But that is more or less useless if you cannot use them in a compliant way.
The only other thing I did not like is the big red "block customer" button next to the "send icon " for new chats.
I think it is too easy to block someone by mistake.
What problems are you solving with the product? What benefits have you realized?
We are running our customer support on https://www.riddle.com through Crisp and we are also using it to display helpful hints to new users exploring our quiz maker's features.
Offres floues et incomplètes. Je n'ai plus accès à mon travail et à moins de payer 95€ ils refusent de me rendre les textes qui m'appartiennent.Impossible de discuter avec eux, c'est comme parler à un mur.C'est dommage de ne pas être à l'écoute de ses clients.
Incomplete software. It simply cannot compete with its competitors. They make a lot of promises about improvements that they never follow up on.Such as: They do not have a built-in feature to send an "Out of office" message every time. Instead, they have a bot where something similar can be set up, but it is very unreliable and does not work for returning customers. We were promised this fix more than a year ago and have yet to see it. And this is only one example.Of the worst errors, Crisp often cannot show the entire conversation history and Crisp randomly deletes user content without any warning. And they don't care when you tell them. This is "as designed".
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Crisp has 3 plans,
- Basic USD 0.00
- Pro USD 25.00 /User/Month
- Unlimited USD 95.00 /User/Month
Crisp is the Live Chat Software used for the below functionalities.
Top 5 Crisp features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Persistent Chat
Crisp provides Online (Ticket) support.
Crisp is allowed 0 Days Free Trial.
Crisp provides Help Guides,Blogs,Video Guides for the software training.
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