Marg Cornerstone Learning

PROS & CONS

What are the best aspects of this product?

Here come the positive details of my experience using Cornerstone OnDemand: I honestly believe it is robust like no other LMS out there. I'm standing behind these words because I've personally configured it for many clients, and rested on its back ever since I introduced the Learning and Performance Program. Observed from an end user's point of view, this is probably the best system to provide versatile learning modules and to introduce changes and improvements.

What aspects are problematic or could work better?

As to the negative details, I have to call for attention towards the bad sides of such extensive configurability. What I have in mind is that you're spending too much time on their Pilot site, trying to understand how it works and to deal with the ups and downs, but once you actually have to built this to production, things start getting messy. I think there should be an upload feature, or something like that.

What specific problems in your company were solved by this product?

We've shifted completely to an automated workflow, making use of 30/90 days retention meetings, competency checklists, performance reviews, etc. We are very satisfied with Cornerstone.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I like that it offers me access of huge amount of learning and development activities and training sessions. Within our comapny we have different development channels and this means that it’s extremely useful to have all these activities in one place. Also, it provides you with access of performance tracking tools and development tools. I personally like its Goals and Performance Review feature for tracking my current situation and to exchange opinions with our managers.

What aspects are problematic or could work better?

Sometimes when you want to complete progress with certain activities you’ll see that the program is not as intuitive as it should be and even the options on Curriculum training are not intuitive as well.

What specific problems in your company were solved by this product?

It helps you to be part of some learning activities so you can work on your knowledge and skills. You can get feedback so you can make better decisions that would lead you towards success.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Things I like about Cornerstone are: reporitng features and functionality, user navigation, course assignement, easy to set up and great tools for customzing. You can rely on its online community if you need help .

What aspects are problematic or could work better?

In my opinion they could improve their support services.

What specific problems in your company were solved by this product?

It helps us to solve problems with trainings, daily course assignement, course library housing, hiring and onboarding. It allows us to create reports for work group and to provde accurate information to our customers based on training completions and assignements. It helps to create curriculums, to store and manage learning objectives and to upload course content.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

This is a tool to do training, and to track it consequently. Awesome for large curricula, easy for basic tasks. You get a lot of facilitated learning, from special meetings to yearly conferences and compliance trainings, so you won't stay behind. You can use any softtware training material you want, and you get awesome reporting tools that require minimal manipulation to summarize important data.

What aspects are problematic or could work better?

I don't like enhancement requests, I mean not how they're done, but how they're working. I am aware, however, that getting good enhancement requests doesn’t affect all customers, and there are more important codes that need enhanced customization. Another thing I mind is the area of reporting: I still don't understand if I can report on particular events (who completed the training, for instance); and in case I can-how?

What specific problems in your company were solved by this product?

Due to the highly diverse nature of our training requirements, we weren't able to find workable software for quite a while. We did tracking manually, which is not exactly somebody's dream job. We did many mistakes too, especially while reporting. Cornerstone was a blessing for us, now we can automate our processes and check transcripts electronically.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

There are many features, many functionalities, and most of all tools that help you discover those functionalities. Support is the cornerstone of Cornerstone, meaning that they are always there to help and to provide guides and courses. The courses are very specific, and you can choose the one you think it's relevant for your work. You are also entitled to participate in their webinars, use online customer support, and you're being appointed a special success manager.

What aspects are problematic or could work better?

They are good to solve a problem when you mess up, but not when the system messes up. You discover a bug and notify them, but the most common answer is that they couldn't recreate the problem, or they simply return your support ticket without an explanation. It makes me feel both irrelevant and confused, especially when I have to wait for their answer for hours. In terms of functionality, you receive it one piece at a time: Instead of updating the entire system at once, you have to go step by step, risking to miss an important part that cannot be recovered.

What specific problems in your company were solved by this product?

Shifting from manual work and papirology to automated processes, that's definitely the biggest benefit. I am mostly glad because of automated forms, aknowledgement policies, reviews, courses, records, reports, and events. I also think that the system is very flexible, and that's one of my favorite features.

Are you a current user of this product?

Yes