Marg Complaints Pro
Marg ERP 9+
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Starter
USD 500.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Manage complaints
- Perform complaint investigations
- Capture compliments and recognise staff
- Procedure guides drive process
- Send and receive emails
- Create your own email templates
- Create tasks for yourself and others
- Track email follow ups easily.
- Homepage shows workload and to-do’s.
- Reason code master (classification)
- Create dashboards to uncover insights
- Track complaints against your business units.
- Export data you need quickly and easily
- Manage complaints
- Perform complaint investigations
- Captur
Professional
USD 1.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Starter plan
- plus
- Capture and track enquiries
- Capture Resolutions Actions like refunds
- Account updates
- Track complaints against products / services
- SLA Engine
- Sentiment Rating
- Customer self service
- Email to Case File
- Includes features of Starter plan
- plus
- Capture and track enquiries
- Capture Resolutions Actions like refunds
- Account updates
- Track complaints against products / services
- SLA Engine
- Sentiment Rating
- Customer self service
- Email to Case File
Enterprise
USD 3.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of Professional plan
- plus
- Financial Hardship
- Manage suggestions
- Suggestion Matrix
- Track High Risk Complaints
- Risk Matrix
- Letter templates
- SMS Templates
- Track Stakeholders
- Workload optimisation
- AI sentiment analysis
- Keyword detection
- Includes features of Professional plan
- plus
- Financial Hardship
- Manage suggestions
- Suggestion Matrix
- Track High Risk Complaints
- Risk Matrix
- Letter templates
- SMS Templates
- Track Stakeholders
- Workload optimisation
- AI sentiment analysis
- Keyword detect
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Complaints Pro
Company Details
- Company Name: Complaints Pro
- Headquarter: Melbourne, Victoria Australia
Complaints Pro Description
Key Features & Specifications
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Document Storage
Complaints Pro Video
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
Complaints Pro has 3 plans,
- Starter USD 500.00 /Month
- Professional USD 1.00 /Month
- Enterprise USD 3.00 /Month
Complaints Pro is the AI Help Desk Software used for the below functionalities.
Top 5 Complaints Pro features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
Complaints Pro provides Online (Ticket) support.
Complaints Pro is allowed 0 Days Free Trial.
Complaints Pro provides Help Guides,Blogs for the software training.
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