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My experience with this company was not good.

Situation : 2 days ago, one of my customer call me in panic : his website is flagged as “phishing”. I rush to my dashboard to realise that, yes, the website is marked as " Your domain has been suspected of phishing or malware"First issue, the url of the “phishing page” is “*yourdomain.tld/*” : ??? 100% of the pages are phishing ones ???Since the concerned website is protected by different security solutions, and since a scan do not show any suspicious files, I investigate deeper, and here’s the starting of the “joke” ALL MY DOMAINS, dozens of them, located on differents servers, are flagged “phishing” on ALL domains dashboard, the “Page URL” is the same, “*yourdomain.tld/*” on ALL domains dashboard, clicking on the “request review button” launch the same error : “Internal error processing the URL. This error has been logged. (Code: 1004” The more crazy thing : one of the domain flagged is suspended on the server (so it’s absolutly not possible that it deliver a phishing page, another one do not even exist : the domain registration was not renewed months ago (nearly one year, the domain is available for registration, I forgot to remove its entry, but even so, it is marked as “phishing” : excuse me ???A little bit in panic, I search everywhere, and realise another crazy thing : ALL THE DOMAINS are marked, on the log page of the dashboard, as “created” the day before, a day when I did not even connect to the dashboard, which is quite interesting when you know that certains of those domains where created on Cloudflare 4 or 5 years ago…I open a ticket in emergency, Yesterday at 13:46, At 20:30 the next day, not even an answer from Cloudflare support…I continue to search and find, IN THE SPAM FOLDER of my mailbox, a cloudflare abuse message asking me that my account was suspended, without any information given, only telling me to “contact Cloudflare’s Trust & Safety team to discuss this action.” OK, I answer the mail saturday, at 13:46, asking for more informationat 3 AM, the trust and safety team answer me this : These zones were interstitialed after we received various reports about multiple websites in your account being compromised and serving phishing pages. You would need to clean the infections on the server for each of those websites, explain to us the steps taken and let us know what you will do to prevent this from happening in the future, in order for us to re-instate your account.Waaow, that will help me a lot to find the issue… I will realise, hours later, that another mail was sent about the exact issue, but, once again, it fall on the spam folder, so I took some hours to read it.The issue : one, ONE, of my domain was compromised, not even the one of the customer that called me in panic, one domain that I host for a friend even if I was more than suspicious about his developper (and I was right about it. But even so : suspending the whole account, and marking ALL THE DOZENS OF DOMAINS as compromised, lauching panick for every customers, because of ONE PAGE in ONE DOMAIN ??? What would Cloudflare think if providers blacklist its full range of IP because of one of the multiple illegals sites that use their service ?OK, there’s a issue, let’s solve it : domain removed, from server and cloudflare, with 3 others where the websites were developped by the same incapable unable to maintain a website, Cloudflare notified about the actions done, and all the strange issues on all others accounts, even those where domain do not even exist.That was 8 hours ago, I’m still waiting for my account to be reactivated. I just had an answer, very agressive, that told me to "provide us with clear and definitive proof that you have resolved the root cause of this incident" : can I know what the "funny" guy want ? The root access to my server (and the keys of my home and car, perhaps ? That's the way Cloudflare treats its customers.

Please do not use this service we used the Business plan for 1 week during that time there were several instances of down time from the network we requested a refund for the remaining 3 weeks this was refused what a waste of money!

Hvis du ikke har noget imod at din hjemmeside bliver mødt med "Website is offline" og meget lange svartider, eller dele af din hjemmeside ikke fungerer - overhovedet, så er cloudflare det HELT rigtige for dig!Hold op hvor skal man lede længe efter værre bras end det her.... Det er så utilfredsstillende at jeg ville finde større glæde i at proppe min mund fuld af hår fra frisørsalonen!