Marg ClickDesk

Marg ERP 9+

ClickDesk is a live chat and help desk software that helps boosting customer support system with real-time troubleshooting and chatting facility. It allows doing video chat, helps in transferring or routing tickets or calls, facilitates in geo targeting, supports doing persistent chat etc. Users can also send proactive invitation using this live chat software. ClickDesk contains a few essential help desk features like it enjoys email integration and can track issues or tickets. It has social media integration where your customers can tweet you on your chat widget and enables you to reachout to your customers on other social networking sites.

Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Free

USD 0.00 /

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Free for 10 users
  • 30 chats
  • Handle 25 tickets
  • Audio calling
  • Localization of chat widget
  • Customize basic settings
  • Free for 10 users
  • 30 chats
  • Handle 25 tickets
  • Audio calling
  • Localization of chat widget
  • Customize basic settings

Lite

USD 14.99 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Unlimited Chats
  • Widget Customization
  • Chat Transfer & Groups
  • 99.5% Uptime & SSL Security
  • Unlimited Chats
  • Widget Customization
  • Chat Transfer & Groups
  • 99.5% Uptime & SSL Security

Pro

USD 24.99 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Chat Conferencing
  • CRM Integration and API
  • Video Chat
  • Post Chat Survey
  • Reports and History
  • 99.95% Uptime & SSL Security
  • Chat Conferencing
  • CRM Integration and API
  • Video Chat
  • Post Chat Survey
  • Reports and History
  • 99.95% Uptime & SSL Security

Enterprise

USD 39.99 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • Queuing
  • White Label
  • Unlimited Domains
  • Widget Custom CSS
  • Analytics
  • Dedicated Account Manager
  • Queuing
  • White Label
  • Unlimited Domains
  • Widget Custom CSS
  • Analytics
  • Dedicated Account Manager

Professional (Team Plan)

USD 44.99 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 4 Agents
  • Unlimited Chats
  • 2 way Voice and Video
  • Chat transfer & groups
  • Basic Analytics
  • 4 Agents
  • Unlimited Chats
  • 2 way Voice and Video
  • Chat transfer & groups
  • Basic Analytics

Growing Business (Team Plan)

USD 124.99 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 8 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding
  • 8 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding

Enterprise (Team Plan)

USD 349.99 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

BOOK A DEMO
WHAT YOU WILL GET
  • 15 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding
  • Agent Training & Phone Support
  • 15 agents
  • Unlimited chats
  • 2 way Voice and Video
  • CRM Integrations & API
  • Chat transfer & groups
  • Advanced Analytics
  • Chat Queuing
  • Chat Conference
  • Priority levels
  • Your Branding
  • Agent Training & Phone Support

Key Specification

Other Categories:
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket)
Customization: No
Languages Support: English

Who uses ClickDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: ClickDesk
  • Headquarter: Sunnyvale, California United States

ClickDesk Description

Key Features & Specifications

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Agent Scheduling
  • Video Chat
  • Call Me Option

ClickDesk Video

Alternative

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User Reviews

WRITE A REVIEW
quotes

What do you like best?

For the most part it's easy. However, some settings are not intuitive right from the start. For example, proactive chats are switched on by default which can be irritating if you don't expect it. Add a code snippet to your site and it's ready to go. The software supports GTalk and Skype. Offers a wide range of features: add the agent's image, receive phone calls through Skype or your landline, and integrate your social media profiles

What do you dislike?

Only third-party instant messengers like GTalk, Skype and third party IMs such as Trillian and Pidgin. You can use it on smartphones as well.

Recommendations to others considering the product

It is an easy use and once you add a code snippet it is up and ready for use.

What business problems are you solving with the product? What benefits have you realized?

Using it as a chat feature for clientele.

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quotes

What do you like best?

I have used this when handling a lot of clients st once love the capacity of incoming work.

What do you dislike?

That it’s seriously overpriced for what it does. But nonetheless useful.

What business problems are you solving with the product? What benefits have you realized?

Nothing really besides accelerating my work pace

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quotes

What do you like best?

It's a great widget to use for customer interaction.

What do you dislike?

Can sometimes lag in interactions, but still like it very much.

What problems are you solving with the product? What benefits have you realized?

Better widget control

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quotes

What do you like best?

This seems like a great new service that can get our clients more information

What do you dislike?

Just getting to know the serviceand being able to get mre client feedback

Recommendations to others considering the product

I would reccommend

What business problems are you solving with the product? What benefits have you realized?

Access to new clients and ways to improve services for thje clients

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quotes

What do you like best?

No major issues if I had to say anything it would be ease of use. If you want something reliable its great.

What do you dislike?

Slow sometimes. Like when signing on. Just takes a bit for the ticket procedure if it’s not a “live” problem you are having.

Recommendations to others considering the product

Easy to implement-which is great for those who aren’t so technologically savvy

What business problems are you solving with the product? What benefits have you realized?

Communication issues. Just basic IT communication with clients. IT’s just easier to. Be able to have voice, video, live chat, etc all in one

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

ClickDesk has 7 plans,

  • Free USD 0.00
  • Lite USD 14.99 /User/Month
  • Pro USD 24.99 /User/Month
  • Enterprise USD 39.99 /User/Month
  • Professional (Team Plan) USD 44.99 /User/Month
  • Growing Business (Team Plan) USD 124.99 /User/Month
  • Enterprise (Team Plan) USD 349.99 /User/Month

ClickDesk is the Live Chat Software used for the below functionalities.

Top 5 ClickDesk features

  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Offline Form

ClickDesk provides Phone,Online (Ticket) support.

ClickDesk is not allowing Free Trial.

ClickDesk provides Help Guides,Video Guides,Blogs for the software training.

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