Marg ChaseData CCaaS
Marg ERP 9+
4.6
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Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Small Business
USD 89.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- 3
- 000 Telecom Minutes per agent
- Digital call recording : 3 Months
- REMOTE agent + multiple locations
- Live call transfer
- Zapier Integration (Connect over 500 APPs and growing)
- Web
- Email and Chat-based
- Preview and Progressive Dialing modes
- Music on hold
- Auto Attendant & IVR
- Standard Reporting Package
- Personal Voice Mails & DID
- Mobile Data-viz Portal (New)
- Visual Script Builder (New)
- 3
- 000 Telecom Minutes per agent
- Digital call recording : 3 Months
- REMOTE agent + multiple locations
- Live call trans
Professional
USD 139.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of the Small Business
- plus
- 5
- 000 Telecom Minutes per agent
- Telephone
- Advanced Predictive Dialing Strategies
- Enhanced Caller ID
- Spam Mitigation & Detection Technology
- Trainee Mode
- Agent Desktop Screen Monitoring
- Includes features of the Small Business
- plus
- 5
- 000 Telecom Minutes per agent
- Telephone
- Advanced Predictive Dialing Strategies
- Enhanced Caller ID
- Spam Mitigation & Detection Technology
- Trainee Mode
- Agent Desktop Screen Monitoring
Enterprise
USD 169.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Includes features of the Professional
- plus
- 7
- 000 Telecom Minutes per agent
- Standard popular API integrations
- Inbound / Outbound / Blended Call Handling with Agent Skill Prioritization
- Skill Based Inbound ACD
- DNC Integration
- Up to 10 Voice Channels per Agent
- Includes features of the Professional
- plus
- 7
- 000 Telecom Minutes per agent
- Standard popular API integrations
- Inbound / Outbound / Blended Call Handling with Agent Skill Prioritization
- Skill Based Inbound ACD
- DNC Integration
- Up to 10 Voice C
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses ChaseData CCaaS
Company Details
- Company Name: ChaseData CCaaS
- Headquarter: Plantation,
ChaseData CCaaS Description
ChaseData CCaaS Video
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User Reviews
WRITE A REVIEW
What do you like best?
The support guys are very helpful but work off-site and they don't always get correct information from the company. They are helpful and friendly though. I also like the fast paced way we can go from call to call with no between time. Casey and Dylan are excellent support agents.
What do you dislike?
I don't like it's a download. The settings are complicated. I have a lot of issues where support calls are needed. They want to over-explain everything. They don't understand we are not Chase employees and we just want the phones to ring.
Recommendations to others considering the product:
I would recommend this for the predictive dialer for residence. My business uses it solely for business to business, so miss out on the biggest benefit they offer. We carefully nurture leads and work files.
What problems are you solving with the product? What benefits have you realized?
Call quality issues and dial pad issues. They have yet to fix the dial pad issue. Changing some settings in the system did help with call quality.
What do you like best?
I like that the system is pretty much self explanatory and pretty easy for the agents to navigate
What do you dislike?
I a lot of system errors, and integrations not working as they should.
What problems are you solving with the product? What benefits have you realized?
I know exactly what all of my agents are doing, I love that I can screen share, and I have the agents separated by skill
What do you like best?
The system it self is very user friendly and easy to understand. I like a few features that make it faster
What do you dislike?
Some of the tech issues and their customer service. It feels like their tech support team is not fully knowledgeable on how to fix certain issues.
What problems are you solving with the product? What benefits have you realized?
call automation, managing leads and monitor agents
What do you like best?
Clear communication of call flow procedures with narrowed disposition tool to make call handling less of a hassle. Login was well designed. Easily installed and removed.
What do you dislike?
No suggested min break between calls makes server load and node efficiency less effective. Including permissive and non permissive action based on enterprise solution could further software's demand.
Recommendations to others considering the product:
As I may have mentioned, it's an efficient tool that solves a problem.
What problems are you solving with the product? What benefits have you realized?
Like I said, overall efficiency is more important than cpm.
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Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
ChaseData CCaaS has 3 plans,
- Small Business USD 89.00 /Month
- Professional USD 139.00 /Month
- Enterprise USD 169.00 /Month
ChaseData CCaaS provides Online (Ticket) support.
ChaseData CCaaS is allowed 0 Days Free Trial.
ChaseData CCaaS provides Help Guides,Blogs,Video Guides for the software training.
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