Marg CallTrackingMetrics
Marg ERP 9+
4.7
Write Review
Pricing of Marg ERP-Pharmaceutical Industry Software
Pricing plans
Introduce pricing plans
Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Performance
USD 39.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Call and text tracking and attribution
- Integrations with Google and Bing
- Call recording
- scoring
- and tagging
- Basic call routing
- Live phone
- and chat support
- Call and text tracking and attribution
- Integrations with Google and Bing
- Call recording
- scoring
- and tagging
- Basic call routing
- Live phone
- and chat support
Growth
USD 99.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All from Business
- plus:
- Free unlimited chat licenses for 30 days!
- Unlimited Sub-accounts
- Track unlimited web forms with FormReactor®
- Integrations with Facebook and HubSpot
- Design custom agency account structures with flexible billing
- Capture conversation analytics and automate scoring and conversions
- Enhanced security for HIPAA/GDPR compliance
- Live chat widget to engage prospects and support customers
- All from Business
- plus:
- Free unlimited chat licenses for 30 days!
- Unlimited Sub-accounts
- Trac
Connect
USD 299.00 //Month
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All from Marketing
- plus:
- Free unlimited chat licenses for 30 days!
- Integrations with Salesforce
- Microsoft Dynamics
- and Zendesk
- Smart dialer to automate outbound calls
- Mobilize remote employees with softphone system
- Contact center and live agent performance reporting
- Dedicated onboarding support and account executive
- Leverage team chat for seamless internal communications and coaching
- All from Marketing
- plus:
- Free unlimited chat licenses for 30 days!
- Integrations with Salesforce
- Microsoft Dy
Enterprise
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- All from Contact Center
- plus:
- Account strategy and implementation with our Professional Services teams with a phased migration approach
- Guided phone number porting
- Partner with our lead engineers to customize the platform to your business rules
- Personalized training packages to increase product adoption across your organization
- Dedicated technical support services
- with 24/7 coverage and Service-Level Agreements
- Dedicated account manager
- All from Contact Center
- plus:
- Account strategy and imple
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses CallTrackingMetrics
Company Details
- Company Name: CallTrackingMetrics
- Headquarter: Severna Park,
CallTrackingMetrics Description
CallTrackingMetrics Video
Alternative
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Keka HR Payroll Platform Screenshots
User Reviews
WRITE A REVIEW
What do you like best?
Really nothing to like and we used it for 15+ months. Spent thousands of dollars and our clients received not benefit.
What do you dislike?
User interface is cumbersome. Customer Service never solved any problems. Just sent links for us to figure out ourselves. I'd rather buy a number from Twilio and redirect it.
I have several support tickets that I never received followup. Our Agency is busy and I'm taking valuable time to add our comments.
Recommendations to others considering the product:
Pick a company that will support their product and a product that is evolving. Same identical User Interface. Bloated and clunky.
What problems are you solving with the product? What benefits have you realized?
There are a handful of better solutions than CTM. If wasting time is a benefit. They nailed it.
What do you like best?
The dynamic number insertion (DNI) feature and FormReactors are handy. I've yet to find another product with a DNI feature that was as easy to use.
What do you dislike?
The contact center side of the product is amateur, at best. If you're planning on integrating this product with your CRM, look elsewhere. Salesforce is the #1 CRM in the world and, yet, CTM's Salesforce Lightning integration is plagued with never-ending stream bugs that severely impact my agents' work efficiency. If you don't want to spend thousands more per month for premium support, then you had better get comfortable with a buggy product because CTM's freemium support plan is basically just canned responses with no SLAs for follow-up or case resolution.
What problems are you solving with the product? What benefits have you realized?
Offline conversion tracking using dynamic number insertion on our websites.
What do you like best?
Clear data is presented in a clean format
What do you dislike?
Not enough data points to satisfy all needs
What problems are you solving with the product? What benefits have you realized?
staff efficiency.
Response from of CallTrackingMetrics
Hello and thanks for taking the time to write the review.
We appreciate the feedback and would love the opportunity to help further, especially if there are data points that you require that we can investigate or provide. Definitely want to see what we can do to help you out.
Thanks again and have a great rest of the week,
Jeremy Wingate
Director, Customer Success
What do you like best?
I signed up for this because a business coach recommended it. I love the idea of it and have had a subscription for about two or three months, but haven't had a chance to actually use it yet.
I'm writing this review because CallTracking has asked me to provide a review. I'm also hoping that sticking my neck out here will require me to do some work to get out a product that can use one of the tracking numbers, at which point I'll either update this or post a new review.
What do you dislike?
I can't really comment yet on what I dislike for reasons stated above.
What problems are you solving with the product? What benefits have you realized?
The problem I hope to solve is determining whether particular mailings are worth doing, based on the response I get to them. How do I determine whether someone is responding to my mailer rather than other things in the marketplace? By placing a different call number out there.
Response from of CallTrackingMetrics
Hi John and thanks for taking the time to write this review.
When you are ready to start using the application please keep in mind you have a lot of great resources available to you. We provide you with access to our Support team and Help Guide documentation via our Help Center.
We also offer live and recorded webinars for our customers to learn anything from system set-up to the basics and from advanced features to our Spotlight webinars.
If we can help you with anything in the meantime please feel free to let me know.
Thanks again for the review and hope it's a great week.
Jeremy Wingate
Director, Customer Success
What do you like best?
I signed up for this because a business coach recommended it. I love the idea of it and have had a subscription for about two or three months, but haven't had a chance to actually use it yet.
I'm writing this review because CallTracking has asked me to provide a review. I'm also hoping that sticking my neck out here will require me to do some work to get out a product that can use one of the tracking numbers, at which point I'll either update this or post a new review.
What do you dislike?
I can't really comment yet on what I dislike for reasons stated above.
What problems are you solving with the product? What benefits have you realized?
The problem I hope to solve is determining whether particular mailings are worth doing, based on the response I get to them. How do I determine whether someone is responding to my mailer rather than other things in the marketplace? By placing a different call number out there.
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
CallTrackingMetrics has 4 plans,
- Performance USD 39.00 /Month
- Growth USD 99.00 /Month
- Connect USD 299.00 /Month
- Enterprise USD 0.00
CallTrackingMetrics provides Phone,Online (Ticket),Business Hours support.
CallTrackingMetrics is not allowing Free Trial.
CallTrackingMetrics provides Help Guides,Video Guides,Blogs for the software training.
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