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BigCommerce Enterprise
USD 0.00 /
USD0.00
Perfect for your business requirements and platform usage.
BOOK A DEMO- Full-featured online store
- Multi-currency (display
- transact & settle)
- Price Lists
- Page Builder
- 24/7 Technical Support
- Unlimited Staff accounts
- Sales channels (including eBay
- Amazon
- and POS)
- Coupons
- discounts
- and gift cards
- Real-time shipping quotes
- Fully customizable checkout
- Headless capabilities and integrations
- Extended Functionality via App Marketplace
- Sitewide HTTPS and dedicated SSL
- Extended Validation SSL - Available
- Abandoned cart saver
- Customer groups and segmentation
- Google Custom
Key Specification
| Other Categories: | |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket),Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses BigCommerce
Company Details
- Company Name: BigCommerce
- Headquarter: Austin, Texas United States
BigCommerce Description
Key Features & Specifications
- Shopping Cart
- Promotions Management
- Product Configurator
- Order Management
- Multi-store Management
- Loyalty Program
- Customer Accounts
- Catalog Management
- Email Marketing
- Returns Management
- Inventory Management
- Channel Management
- SEO Management
- PCI Compliance
- Credit Card Processing
- Product Reviews
- Coupon Management
- Refund Management
- Predefined Templates
- Tax Management
- Multi-language Support
BigCommerce Video
Alternative
More AlternativeUser Reviews
WRITE A REVIEW
What do you like best?
It allows someone without knowledge of code to create an online store and collect payments from people.
What do you dislike?
If you want to customize anything, it's extremely complicated and tedious. The templating system is very old. It's difficult to find freelancers who will work with it anymore because of that. I have one customer who has been on BigCommerce for years and he's had a terrible experience even at one of the highest paying tiers. Their customer support is not helpful at all and their documentation is disorganized and they have old instructions scattered across search engines, it's hard to understand what's still relevant.
Recommendations to others considering the product
Look at Shopify or even WooCommerce with WordPress.
What business problems are you solving with the product? What benefits have you realized?
It has allowed me (years ago to create a website for my customers who wanted an online store.
What do you like best?
You don't need to install a plethora of additional apps to get basic functionality for your store.
What do you dislike?
BigCommerce has all the characteristics of a sluggish multinational corporation, and that is sad because they're nowhere near the size of one.
- No one is empowered to make a decision and do the right thing
- Support is the worst of the four e-commerce platforms I have experience of. Tickets get opened, people don't respond to critical issues for days and sometimes weeks
- When your site goes down, you'll be told nothing can be done until the next business day (which was three days away over a holiday weekend
- They're obsessed with producing content to reflect success stories but do very little to ensure that their platform is facilitating your success e.g: constant issues with the facebook, eBay and Amazon integrations and after four months we still had not been approved for tagging products on Instagram, within 24 hours of moving to our new provider, we're approved
- Arrogance. The arrogance of the management at BigCommerce is appalling. No one takes escalated telephone calls, callbacks are promised and never happen
- Platform has too many bugs and is not stable when comparing against other vendors in the space
Recommendations to others considering the product
Like anything in life, there is going to be a bucket of people that love something, a bucket of people that are in the middle and a bucket that hates something. We're in that last bucket. In the space of a couple of weeks, BigCommerce took a brand champion and made them a brand detractor.
If you're happy with poor support, then BigCommerce is your solution.
What business problems are you solving with the product? What benefits have you realized?
We didn't solve any business problems with BigCommerce, we only had problems created. The only benefit that I can say we had with this platform was that our page load times were much better than the prior vendor.
What do you like best?
SEO field to add keywords, etc., easy to use
What do you dislike?
Unethical business practices, overcharged me and threatened to shut my site down.Customer service is lacking, no sense of urgency, refuse to allow you to speak to any management or billing department. This was not always the case, apparently there are new owners. I would not set up a new business with them, and would move but it's a large project and expense so I'm stuck.
What problems are you solving with the product? What benefits have you realized?
Not sure what this means? I sell merchandise.
Worst customer service from their support had an issue with being charged twice for my store spoke to will he won’t let me finish with my complains kept interrupting me so I insisted on speaking with a supervisor spoke with Joseph worse as he did the same thing I had to tell him he was worse than will as he won’t let me talk his tune was so harsh and I think that’s so rude especially as a supervisor. Won’t recommend this platform for anyone seeking customer service.
Stole my money and wasted my months of time. I would love to see this little dothead running around. SCREW this Company. Everything looks so good but is one BIG LIE!!!!!!!!!!!!!!!!! DO NOT USE THIS WEBSITE IM WARNING YOU NOW. THESE DOTHEADS FROM INDIA WILL STEAL YOURE MONEY IN A HEARTBEAT. I got really frustrated about their whole service decided to hire a professional website developers from freelancer and with the help of Edwinconsult I had my website built and running in no time.. Note: I never need no coding experience and they deliver way too fast.. Simply text/call: +1(201297-9269Email: Edwinconsult100 via gmailWhatsApp: +1(216404-2705
Keka HR Payroll Platform Key Clients
Frequently asked questions
Everything you need to know about discovering, comparing, and choosing the right AI software for your business.
BigCommerce has 1 plans,
- BigCommerce Enterprise USD 0.00
BigCommerce is the Ecommerce Software used for the below functionalities.
Top 5 BigCommerce features
- Shopping Cart
- Promotions Management
- Product Configurator
- Order Management
- Multi-store Management
BigCommerce provides Phone,Online (Ticket),Business Hours support.
BigCommerce is not allowing Free Trial.
BigCommerce provides Help Guides,Video Guides,Blogs for the software training.
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