Marg AzureDesk

Marg ERP 9+

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AzureDesk is the perfect helpdesk software to simplify customer service for teams. It has a powerful ticket management system to provide end-to-end solutions for customer issues. All emails sent to any of the unlimited email accounts will be converted into tickets and displayed in the system. The Support Center ensures 24/7 customer service even when the team is absent. Collaboration is made easier by using Twitter-style handles to notify teammates. Get comprehensive reports on customer interactions and team/agent performance. AzureDesk can be integrated with multiple apps such as JIRA and Slack.
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Pricing of Marg ERP-Pharmaceutical Industry Software

Pricing plans

Introduce pricing plans

Simple, transparent pricing that grows with you. Try any plan free for 30 days.

Plus

USD 50.00 //User/Month

USD0.00

Perfect for your business requirements and platform usage.

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WHAT YOU WILL GET
  • Email Addresses: Unlimited
  • Agents: Unlimited
  • Collaboration Features
  • Business Rules
  • Self Service Portal for Customers
  • Reports
  • Groups
  • Track Request
  • Apps Integration
  • Ticket Fields
  • Submit Request
  • Knowledge Base
  • Tab Ticketing System
  • Agent Signature
  • Search Page
  • Batch Update
  • Ticket Fields Reports
  • Email Addresses: Unlimited
  • Agents: Unlimited
  • Collaboration Features
  • Business Rules
  • Self Service Portal for Customers
  • Reports
  • Groups
  • Track Request
  • Apps Integration
  • Ticket Fields
  • Submit Request
  • Knowledge Base
  • Ta

Key Specification

Other Categories:
Help Desk Software Ticketing Software Cloud Computing Software
Deployment: Cloud Hosted
Customer Support: Online (Ticket)
Customization: No
Languages Support: English

Who uses AzureDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: AzureDesk
  • Headquarter: Princeton,

AzureDesk Description

Key Features & Specifications

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

AzureDesk Video

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Frequently asked questions

Everything you need to know about discovering, comparing, and choosing the right AI software for your business.

AzureDesk has 1 plans,

  • Plus USD 50.00 /User/Month

AzureDesk is the Help Desk Software used for the below functionalities.

Top 5 AzureDesk features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding

AzureDesk provides Online (Ticket) support.

AzureDesk is allowed 0 Days Free Trial.

AzureDesk provides Help Guides,Video Guides,Blogs for the software training.

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