Marg Agiliron

PROS & CONS

What are the best aspects of this product?

I set out looking for a company that could get a website up and running for us. Agiliron was able to do this.

What aspects are problematic or could work better?

I know that we did not pick the top tier option. But the option we went with has some limitations. Both within the backside of the system as well as the website.

What features/services would you like to see in future versions of this product?

There are so many features the Agiliron already offers that I am not currently using (b/c of lack of time and knowledge). I do not know of any new services/features that I need offered

What specific problems in your company were solved by this product?

Agiliron has helped us keep inventory and have an online store.

Are you a current user of this product?

No

PROS & CONS

What are the best aspects of this product?

Agiliron is simple to use and easy to customize for our needs. The B2B features are awesome and allow straight through order processing. The website templates and ability to alter is also nice to have.

Agiliron also links directly to quickbooks and allows us to streamline our accounting processes.

It also links to shipstation for easy shipping.

What aspects are problematic or could work better?

We had issues with reports generating, but those have all been worked out with customer service.

When we first implemented the system, we encountered some bugs and worked with AI to improve. Their customer support has always been great.

What features/services would you like to see in future versions of this product?

I would like to see a more modern look and feel in the dashboards.

It would be nice if you can view emails sent to customer about orders,inside of the sales order and not in a separate email section. It would be great to link to Outlook.

I would also like to see an easier format to manage and organize product categories.

What specific problems in your company were solved by this product?

We were able to eliminate manual order entry by utilizing the B2B sites. We are also able to connect various systems like quickbooks so we do not need to try and patch in a bunch of different systems/software.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

The customer service on this software is great! They address issues or questions quickly. Streamlined ordering and material management.

What aspects are problematic or could work better?

Training videos are not very good. Some bugs needed worked out when getting started.

What specific problems in your company were solved by this product?

Order management and inventory management.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

The customer service on this software is great! They address issues or questions quickly. Streamlined ordering and material management.

What aspects are problematic or could work better?

Training videos are not very good. Some bugs needed worked out when getting started.

What specific problems in your company were solved by this product?

Order management and inventory management.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

The reporting is essential in making sure we are able to follow up with any mistakes or items that do not arrive on time. We can communicate internally or externally on issue we may have using the activities function.

What aspects are problematic or could work better?

I would say the only thing that could work better is when entering items in an assembly build that they have to be selected from a list instead of just directly entered. The same can be said for the universal search function.

What features/services would you like to see in future versions of this product?

The above issues would be great to solve...otherwise, this is a wonderful product.

What specific problems in your company were solved by this product?

We are solving issues with errors, monthly usage reports, production and sales/purchasing reporting. We have created a cross check system between production and engineering, as well as between sales and production to ensure the client receives exactly what they want and when.

Are you a current user of this product?

Yes